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EXCLUSIVE: "Scaling Safely – Without Debanking" - Imam Saygili, Flagright in 'The Fintech Magazine'
Another hefty fine for a UK neobank highlights the need for better compliance controls in […]
Cognizant and ServiceNow Launch AI-Powered Dispute Management Solution for Mid-Market Banks
Cognizant (Nasdaq: CTSH) announced today the launch of an AI-powered dispute management solution in partnership with ServiceNow (NYSE: NOW). This Business Process as a Service (BPaaS) offering is specifically designed for mid-market banks in North America with the goal of streamlining the dispute resolution process and enhancing customer satisfaction.
Unit4 Announces Simon Paris as CEO
Unit4, a leader in enterprise cloud applications for people-centric organizations, today announced that Simon Paris […]
Finastra and Tech Mahindra Sign Strategic Partnership to Accelerate Digital Transformation for Corporate Banks
Tech Mahindra, (NSE: TECHM), a leading global provider of technology consulting and digital solutions to […]
Koodoo and Smoove Partner to Deliver Customer-Centric, Digital-First Homebuying and Remortgaging Solutions
Koodoo, an innovative mortgage technology provider with an in-house mortgage brokerage, is excited to announce […]
JRNI Partners With Backbase To Modernize the Way Financial Institutions Connect With Customers
JRNI, the leader in enterprise-scale global customer engagement for financial services, has announced an integration […]
Building Societies Rank Highest for Customer Satisfaction but Are Failing to Convert Customers as Neobanks Grow Market Share
Building Societies are failing to convert high customer satisfaction rates into expanding their customer base, […]
Virgin Atlantic Implement Payment Orchestration with CellPoint Digital
In a significant step towards enhancing the customer experience, Virgin Atlantic Airlines and its affiliated […]
Fimple Completes Bridge Investment Tour, Securing a Total of $5.5 Million Investment
Following the $2 million investment obtained in the previous pre-seed round, Fimple has now secured […]
Digital transformation a defining factor in banks’ employee retention and future stability, new study reveals
Banks’ digital transformation progress is vital to the retention of their product teams, it has […]
Kevin Emery - Iliad Solutions - Money20/20 Europe
During the Money20/20 Europe event held at the RAI in Amsterdam, FF News caught up […]
KeyBank's Continued Investment in Online Banking Experience Wins With Clients
Today, KeyBank (NYSE:KEY) announced its recognition as #1 in Customer Satisfaction for Regional Bank Online […]
Banks failing to meet new Consumer Duty obligations when communicating with customers, Quadient and Signal research finds
The Financial Conduct Authority (FCA)’s New Consumer Duty demands that regulated industries enable consumers to […]
Nottingham Building Society Reports Strong Financial Performance With Gross Mortgage Lending Up 18%
The Nottingham Building Society has announced its key financial achievements and highlights for 2022. These […]
Wefox Calls On Insurance Industry To Improve Customer Experience
wefox, the world’s leading insurtech, has published today the ‘Global Safety Report’. The results show […]
Tandem Bank customer service ratings at an all time high despite COVID-19 crisis
Tandem Bank is currently receiving record levels of contacts, yet despite this the business is very proud to announce it’s customer satisfaction scores have risen to their highest ever level at over 93 per cent.
- EXCLUSIVE: “Stable & Secure?” – Simone Loefgen, Commerzbank in ‘Discover Sibos 2025’ Read more
- CBI Drives Verification of Payee Compliance in Italy Read more
- Lastro Secures $15M Series A Led by Prosus Ventures to Scale its AI Agent, Empowering Over 2M Homebuyers Read more
- Evertec Announces Closing of Controlling Stake in Tecnobank, Expanding Product Offering in Brazil Read more
- EXCLUSIVE: “Scaling Safely – Without Debanking” – Imam Saygili, Flagright in ‘The Fintech Magazine’ Read more
