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MPE 2026: Torus on Solving the $13 Billion Card Scheme Fee Problem
Kirill Lisitsyn, Co-founder and CEO of Torus, introduces his company as a SaaS intelligence platform […]
What is Your Favourite Hold Music? | Call & Contact Centre Expo 2024
Ahh hold music… It’s not most people’s favourite thing. But it’s something we all experience […]
What Does the Industry Need More Of? | Call & Contact Centre Expo 2024
What does the industry need more of? Concrete AI capabilities. More customer focus. More… dinosaurs? […]
Who's Leading the Charge in Customer Experience? | Call & Contact Centre Expo 2024
Who’s leading the charge in customer experience? In contact and call centres up and down […]
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