Wolters Kluwer GRC Appoints Lien Solutions Head to Lead ELM Solutions Business

Wolters Kluwer Governance, Risk & Compliance (GRC) has appointed Raja Sengupta as Executive Vice President and General Manager of its award-winning ELM Solutions business, effective May 3, 2021. Sengupta previously led Wolters Kluwer GRC’s Lien Solutions business. He replaces Jonah Paransky who is stepping down from the position after four years to pursue outside career interests.

“Corporate legal professionals are increasingly leveraging technology solutions and analytics to manage risk and drive operational efficiencies,” said Richard Flynn, CEO of Wolters Kluwer GRC. “Raja is a customer-focused leader who has combined data driven insights and advanced technology to create market-leading solutions for customers ranging from the largest global banks to start-up businesses.  I am excited that he will now bring this approach and expertise to serve our corporate legal and insurance customers and their law firms”.

Wolters Kluwer ELM Solutions is a provider of enterprise legal spend and matter management, contract lifecycle management and legal analytics solutions. The company provides a suite of tools that address the growing needs of corporate legal operations departments to increase operational efficiency and reduce costs. Corporate legal and insurance claims departments “trust its innovative technology and end-to-end customer experience to drive world-class business outcomes.”

Sengupta was named Executive Vice President and General Manager of Lien Solutions in late 2016. As the chief executive of the business, he has successfully led a growing organization focused on providing lien search and filing services, which reported a record year for independent industry recognition in 2020.  Before joining Lien Solutions, Raja was Executive Vice President and General Manager of CT Small Business, a Wolters Kluwer GRC legal solutions business providing compliance solutions to small and mid-sized businesses for business formations, business license, digital brand protection and other governance, risk and compliance issues.

Prior to Wolters Kluwer Sengupta served as General Manager of American Express Merchant Financing. He started his career as a management consultant in Mitchell Madison Group’s New York office. Subsequently, as global head of Banking & Financial Services Practices at Inductis LLC (now part of EXL Service), he played a critical role in the firm’s growth, positioning it as a reputable player in big data analytics.

“Wolters Kluwer ELM Solutions has a strong track record in delivering effective and innovative legal operations technology, including market leading legal analytics solutions. Our award-winning software materially supports customers and their efforts to achieve operational efficiencies and I am honored to be asked to lead a business with such a distinguished reputation,” Sengupta said.  “I look forward to working with the talented team to ensure our customers continue to benefit from new technology advances as the legal services market evolves.”

Wolters Kluwer ELM Solutions was named a leader in both the IDC MarketScape: Worldwide Enterprise Legal Spend Management 2020 Vendor Assessment and IDC MarketScape: Worldwide Enterprise Matter Management 2020 Vendor Assessment. The company’s award-winning products include Passport®, the highest rated ELM solution in the latest Hyperion MarketView^™ Legal Market Intelligence Report and TyMetrix® 360°, the industry’s leading SaaS-based e-billing and matter management solution. CLM Matrix, meanwhile, was named a “strong performer” in The Forrester Wave™: Contract Lifecycle Management For All Contracts, Q1 2021 report. ELM Solutions’ LegalVIEW® portfolio of legal analytics solutions is based upon the industry’s largest and most comprehensive legal spend database, with more than $140 billion in invoices.

Last year Finance Monthly magazine named Sengupta as one of its “Game Changers for 2020.” According to Finance Monthly’s editors, recipients of these awards help “to shape and transform the corporate landscape … a Game Changer introduces new ways of working and new methodologies that can revolutionize business and transform the customer experience.”

Sengupta joins ELM Solutions in a busy period for the company which continues to innovate and win clients. The company revealed new AI technology for CLM Matrix in late 2020 which now integrates with both the Passport® and TyMetrix® 360° platforms and includes new workflows that mitigate risk to lead to better business outcomes.

The CLM Matrix 20.2 release features AI-powered Contract Intelligence capabilities including contract migration capabilities. “The easy contract migration process involves the automation of metadata and clause extraction to deliver speed, efficiency, and data in order to bring older contracts into the central repository will reduce risk, ease contract creation, and improve performance,” ELM Solutions said in an official release statement. “By leveraging historical data, the new technology will provide insights that will lead to improved business outcomes.  CLM Matrix now integrates with the Passport and TyMetrix 360 platforms creating workflows that help customers leverage the power of contract management in concert with matter management, providing increased efficiencies and greater visibility into contract transactions or litigation for legal and contract teams.”