" class="no-js "lang="en-US"> Wolters Kluwer and CRMNEXT Form Expere Services Partnership to Transform Branch and Digital Banking - Fintech Finance
Friday, March 29, 2024

Wolters Kluwer and CRMNEXT Form Expere Services Partnership to Transform Branch and Digital Banking

Wolters Kluwer’s Compliance Solutions business has formed a strategic partnership with CRMNEXT in the U.S. to enhance deposit product innovation and functionality using Wolters Kluwer’s Expere Deposit solution. This partnership enables regional banks and credit unions to streamline the creation of compliant banking documents and services for customers, helping them transform their branch and digital banking experiences into a growth driver.

“The resulting integration provides a true in-branch, online, omnichannel solution that allows banks and credit unions to roll out new products faster and more conveniently,” according to a joint statement from the companies. When used in conjunction with CRMNEXT’s work simplification and automation capabilities, Expere centralizes the management of compliance content, providing the tools financial institutions need to implement changes seamlessly.

“The integrated Wolters Kluwer Expere/CRMNEXT solution enables omnichannel customer interactions from a single, unified platform. This partnership is another example of our commitment to providing clients with the solutions they need to work more efficiently and effectively. Expere, serving as the compliance content engine, streamlines customer and member onboarding, in any channel,” said Samir Agarwal, Vice President, Wolters Kluwer Governance, Risk & Compliance Banking Solutions. “Together, we can ensure that banks and credit unions have flexibility in navigating both the regulatory and competitive markets in the originations process.”

“Growth is imperative for both community banks and credit unions, and that is challenging in an increasingly competitive banking market. Work simplification and automation are required to power this growth, along with the convenience and service that customers expect without hiring additional staff in today’s increasingly tight labor market,” added Joe Salesky, CEO at CRMNEXT. “By leveraging the unique strengths of CRMNEXT, coupled with the recognized power of Expere’s capabilities, we are now offering a best-in-class solution that can address the evolving needs of our clients.”

Wolters Kluwer’s Compliance Solutions, part of the Wolters Kluwer’s Governance, Risk & Compliance division, is a market leader and trusted provider of regulatory compliance solutions and services to more than 2,000 U.S. banks and credit unions. The business helps these financial institutions efficiently manage compliance obligations tied to loan and deposit origination transactions and workflows, and gain the insights needed to focus on better serving their customers and growing their business.

CRMNEXT is a leading global CRM solution provider in financial services. The company provides work simplification, robotic automation, immediate results and greater empowerment for both team members and customers, eliminating the artificial barriers between human and digital channels.

The news follows October’s announcement that Wolters Kluwer’s Compliance Solutions has partnered with Numerated, a financial technology company powering the digital transformation of business lending at banks. The partnership will “enhance the compliance documentation and credit decisioning experience for banks”, the companies said in a statement. “The partnership combines Numerated’s automated, credit decisioning capabilities with Wolters Kluwer industry-leading, comprehensive library of over 20,000 regulatory compliance lending documents—including E-Forms—to deliver a faster, more efficient, and cost-effective digital lending experience for banking customers,” the statement confirmed.

Wolters Kluwer’s E-Forms enable lenders to streamline their documentation processes, help ensure compliance with all regulatory requirements, maximize productivity of internal resources, and reduce turnaround times, all via a single, trusted document library. Its multiple technology formats are designed to meet varying platform system requirements, and its ongoing updates allow lenders to respond to legal and regulatory changes quickly to keep them in compliance.

“Numerated offers a real-time lending experience to businesses, and many of their clients are already benefiting from business growth and more profitable lending operations,” said Art Tyszka, Vice President, Partnerships and New Products for Compliance Solutions, a business in Wolters Kluwer’s Governance, Risk & Compliance division. “Our partnership with Numerated is an important part of our mission to help ensure banks meet their regulatory compliance obligations, while helping expand our presence in the marketplace.”

Companies In This Post

  1. Marco Santos to Become CEO of GFT Technologies SE Read more
  2. PayPal Plans to Appoint Carmine Di Sibio to Board of Directors  Read more
  3. Yapily Named a Supplier on Crown Commercial Service’s Open Banking DPS Framework Read more
  4. allpay Appointed as Official Supplier on Crown Commercial Service’s Open Banking and Fund Administration & Disbursement Services Dynamic Purchasing Systems Read more
  5. Oliver Wyman Announces Mariya Rosberg as Americas Head of Banking and Financial Services Practice Read more