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Velmie Releases New Technology Helping Banks to Build Customer-Centric Apps
Velmie, a banking technology provider, unveiled a brand new front-end framework to provide an excellent customer experience for banks and fintechs.
According to recent Forbes research, 86% of consumers state that personalized experiences increase their loyalty to brands. Conversely, 66% of consumers express that they would abandon a brand if their experience lacks personalization. This percentage jumps to a significant 75% among Gen Z consumers, the digital natives of our time. However, a glaring perception gap exists between brands and consumers. While 46% of brands believe they excel in personalization, only 15% of consumers agree.
Velmie updated its modular solution featuring stunning white-label UI and modular front end to deliver unique customer-centricity through the exceptionally user-friendly interface, personalized services, and seamless interactions.
Each component of the white-label app is carefully designed with best UX practices, simplicity, and ease of use in mind. The modular front-end framework empowers fintechs to implement scalable personalized services to enhance customer engagement, loyalty, and retention. Velmie’s solution enables seamless interactions between customers and the platform. Whether it’s making a payment, transferring funds, or accessing support, the entire process is streamlined and hassle-free. Customers can enjoy instant transactions, real-time notifications, and quick access to customer support channels.
“In a world where customer expectations are continuously rising, Velmie’s solution sets a new benchmark to help fintechs to differentiate themselves by putting the customer at the center of their strategies. Users can truly enjoy banking and financial services tailored to their financial needs with Velmie’s approach based on simplicity, personalization, and seamlessness.” – Paul Shumsky, CMO at Velmie.
The app is available as an out-of-the-box white-label solution. Fintech businesses can go live with it in a matter of weeks without sacrificing frond end quality and keep scaling using the data analytics available.
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