TCS and Taskize Partner to Enhance Operational Efficiency for Financial Institutions

WHY THIS MATTERS: The integration of specialized collaboration tools into core banking infrastructure signals a crucial acceleration in the drive for post-trade automation. For decades, managing exceptions within the trade lifecycle—like settlement breaks or corporate actions—has relied on fragmented communication channels, leading to high operational risk and inefficient “swivel-chair” workflows. This partnership between Euroclear-owned Taskize and the massive TCS BaNCS platform is a powerful example of embedded collaboration, bringing the resolution of complex issues directly into the primary processing environment. This strategic move drastically cuts down on manual intervention and enhances the data integrity of sensitive investment operations. Financial institutions looking to reduce the “cost of repair” must recognize this direct link between core systems and real-time issue resolution as the new standard for achieving essential straight-through processing.

Taskize, the leading investment operations collaboration platform and Euroclear-owned fintech, has partnered with TCS – a global leader in IT services, consulting, and business solutions – to integrate its exception management and collaboration functionality directly into the TCS BaNCS platform, enabling financial services users to raise and resolve queries seamlessly within the core processing environment.  

Through joint proofs of concept with global custodian banks and now a live integration, the two firms are streamlining workflows, reducing manual intervention, enhancing real-time collaboration and lowering the risk of missed or inaccurate data being exchanged between counterparties.  

TCS BaNCS users can now raise, resolve and track a query about an exception in the trade lifecycle – including breaks in the processing of corporate actions, trade settlement and client service – via Taskize from directly within the TCS BaNCS system. Contextual data, such as ISINs and amounts, is automatically captured and included within Taskize’s secure, auditable comms. By keeping users within a single environment, there is no longer any need to – or wasted time generated by – moving between different interfaces and legacy communication platforms.  

Venkateshwaran Srinivasan, Global Head, Financial Solutions, TCS, said: “Financial institutions are increasingly looking to platforms that deliver error-free operations. Our partnership with Taskize brings its exception handling capabilities closer to financial institutions through the TCS BaNCS Marketplace, enabling seamless exception management thereby reducing cost of repair. Together, we are enabling financial institutions to adopt a scalable operating model that supports their transformation goals in an evolving market landscape.” 

Diederik Geeraerts, CEO, Taskize, adds: “The market is under constant pressure to achieve more with fewer resources, and so finding ways to increase operational efficiency and reduce workloads is a must for leadership teams. Our partnership with TCS and the TCS BaNCS Marketplace provides exactly this, helping operations departments automate unstructured parts of the trade lifecycle and improve workflows that are prone to manual error.” 

FF NEWS TAKE: This announcement moves the needle for the industry, as a major core provider is formally acknowledging and addressing the systemic friction in exception management. The market has been demanding more efficient investment operations for years, and this direct integration is a significant leap forward. Watch closely for the uptake among global custodian banks and whether this partnership spurs other platform providers to similarly integrate with best-of-breed fintechs to fully eliminate manual trade breaks.