Spot Pet Insurance Enters the Global Pet Insurance Market

Spot Pet Insurance, a digital-first pet insurance provider in the United States has strengthened its reach internationally with the launch of its services across Canada. With an estimated 8.3 million Canadian households that own cats, and 8.2 million that include a dog, Spot offers affordable plan options for the pet-centric community to help them secure their pet’s well-being so they may enjoy healthier lives together.

“Only 3% of pet parents have pet insurance for their furry friends in Canada. Spot’s mission is to help protect pet parents while continuing to help build strong communities of pet lovers. Through pet health-focused education, we spread the importance of peace of mind, to enjoy many years of pet health together,” said Trey Ferro, CEO at Spot.

Caring for pet parents is just as much a priority for Spot as caring for their pets. With that in mind, the business focuses on a ‘Love Brand’ approach to pet health and supports policyholders in the U.S. with personal calls welcoming them to Spot, and bereavement calls when their pet has passed away.

The pet insurance provider recognizes the many challenges of pet parenting, and aims to reduce difficult decision-making when it comes to the love for their furry family members. Through a holistic approach to pet health, plan options in the U.S. provide coverage for behavioral problems, alternative therapies for covered conditions, and additional options for Preventative Care coverage at a nominal extra fee. Pet insurance plans provided by Spot in the U.S. feature:

• Easy claims submission through the Spot App., website or email.
• 24/7 VetAccess^TM telehealth support whenever you need it.
• Up to 90% reimbursement rate.
• 30-Day money-back guarantee if the policy is cancelled within the first month.

Technology and innovation is at the forefront of Spot’s approach to pet wellness, conveniently enabling pet owners to create custom plans and easily manage their entire account. Claims submissions are processed fast in a secure, dedicated web platform and mobile app. Assisted by automation processes, the claims team works to speed up reimbursements whenever possible. The user-friendly site is also able to quickly generate a free quote in under 30 seconds, and additional pets receive a 10% multi-pet discount with plans in the U.S.

“The claims team has embraced the power of tech as an added advantage to the claims process to ensure that not only does taking care of pets have a fresh, new perspective, but that it’s a personal experience,” Ferro said. “We want to change the narrative on pet insurance because we believe that it’s as essential as getting an insurance plan for your actual children.”

Spot’s digital-first, self-service members portal allows pet parents to easily access its cat insurance and dog insurance offerings, and rest assured of reimbursements of covered vet costs.

“Spot’s agile business model allows us to react quickly to market trends and drive technology and innovation, which has helped us enhance critical processes such as the user experience, customer service, and digital claims,” said Spot President, Scott Taylor. “As an insurtech our focus on technology, innovation, and people sets us apart from other businesses and helps Spot stand out.”