Synchrony and Dental Intelligence Partner to Simplify Payment and Marketing Solutions for Dentists

Synchrony (NYSE: SYF), a premier consumer finance company, today announced a strategic partnership with Dental Intelligence, a leading patient relationship management and analytics platform used by over 9,000 dental practices. The partnership will integrate the CareCredit credit card solution directly into the platform’s comprehensive communication tools to help simplify how practices manage patient financing and drive administrative efficiency.

Through this collaborative initiative, providers can now offer CareCredit to patients more intuitively through simple automated payment communications. Functionalities including appointment reminders, confirmations, metrics and reporting, in addition to the platform’s core payment and application functions, will optimize how practices handle these details with patients.

“Practices have told us that they can at times struggle to include financial conversations in their daily workflows,” said Sonia Williams, Senior Vice President and General Manager, Dental, Synchrony. “Our partnership with Dental Intelligence will not only help providers connect patients with the right financing information at the right moment, but will also make it easier for patients to understand their payment options. Our integration process is faster and more efficient than ever, strengthening care processes through innovation and allowing patients to get the care they need when insurance is not sufficient.” 

With the integration, providers will easily be able to identify whether patients are preapproved for or have the CareCredit credit card. This solution, combined with CareCredit’s suite of offerings, will enhance the financing process throughout the care journey for everyone involved.

“At Dental Intelligence, we strive to help grow dental practices by creating the ideal patient experience,” said Marty Ostermiller, Chief Operating Officer at Dental Intelligence. “Integrating CareCredit’s capabilities into the platform advances our efforts by proactively informing patients about alternative payment options, enhancing patient-provider relationships and driving administrative efficiency for clinical staff.”

With over 40 partnerships with healthcare software solutions, Synchrony has made it even easier to have financing conversations and streamline practice operations through innovative technology.

With the Synchrony Dental Intelligence Partnership, Providers get powerful tools that change how they talk to patients and make it easier to use CareCredit.