OpenDialog AI Joins Guidewire Insurtech Vanguards to Accelerate AI in Insurance

OpenDialog AI The Guidewire partnership is moving the future of safe conversational AI in insurance forward. OpenDialog is now part of Guidewire’s Insurtech Vanguards program, which helps insurance companies use AI workflows that can grow and are safe.

OpenDialog, a leading provider of conversational AI for the insurance industry, is proud to announce its acceptance into the Guidewire Insurtech Vanguards program, an initiative led by property and casualty (P&C) cloud platform provider, Guidewire (NYSE: GWRE), to help insurers learn about the newest insurtechs and how to best leverage them.

“We are incredibly excited to join the Guidewire Insurtech Vanguards program. It marks an important milestone in our mission to provide insurers with easy-to-adapt AI agents that can improve business performance in as little as 30 days,” said Dean Chapman, Chief Commercial Officer at OpenDialog.

“By collaborating with Guidewire, we can jointly empower insurers to overcome challenges in low online sale conversions, missed upsell opportunities, and poor customer experience and operational inefficiency, bringing unparalleled value through our easy-to-adapt pre-built AI agents.”

Insurtech Vanguards is a community of select startups and technology providers that are bringing novel solutions to the P&C industry. As part of the program, Guidewire provides strategic guidance to and advocates for the participating insurtechs, while connecting them with Guidewire’s P&C customers.

The OpenDialog AI Guidewire partnership shows how the industry is pushing for AI solutions in underwriting and policy servicing that can grow and be explained.

“Guidewire is thrilled to welcome OpenDialog to the Insurtech Vanguards program,” said Laura Drabik, Chief Evangelist at Guidewire. “Their innovative approach to conversational AI and commitment to safe, scalable solutions align with our mission to empower insurers. We look forward to connecting OpenDialog with our P&C customers and helping them drive meaningful advancements in the industry.”

OpenDialog’s platform is purpose-built for regulated sectors, allowing insurers to quickly deploy intelligent, compliance-ready AI agents across their full customer journey. Combined with OpenDialog’s proprietary SAFER AI Benchmark™, insurers can be confident that every AI agent operates safely, within various compliance frameworks and internal governance standards.

OpenDialog’s AI agents are already driving measurable results across personal and commercial lines, reducing customer servicing costs by up to 70%, and increasing online conversion rate and add-on product sales significantly within the first 30 days of engagement.

Through its inclusion in the Insurtech Vanguards program, OpenDialog will continue to accelerate responsible and meaningful AI adoption and support the insurance sector in delivering better, faster, and safer customer experiences.

With OpenDialog AI Guidewire partnership, the insurance industry is ready to use trusted conversational AI on a large scale, which will make innovation safer.