Damion Howlett Appointed as Vice President of Customer Success, APAC at Munich Re Automation Solutions

Munich Re Automation Solutions (MRAS), a global leader in digital underwriting, AI and analytics technology for life insurers, today announced the appointment of Damion Howlett as Vice President of Customer Success for the Asia-Pacific (APAC) region.

In this senior leadership role, Damion will oversee customer success operations across the Asia-Pacific region, supporting insurers as they expand their digital capabilities and adopt ALLFINANZ, the advanced SaaS solution from MRAS. He will be responsible for strengthening long term customer partnerships, driving regional growth and satisfaction outcomes, and ensuring insurers maximize the value of ALLFINANZ.

Damion brings deep industry experience, having led major engagements in complex core IT and digital transformation both within the APAC region and globally. Fluent in both Japanese and English, he has a strong track record of developing high performing teams, managing cross regional stakeholders, and guiding insurers through modernisation and cloud adoption journeys.

Alby van Wyk, Chief Commercial Officer at Munich Re Automation Solutions, welcomed Damion to the company: “We are thrilled to welcome Damion to our leadership team. His regional expertise, customer-first mindset, and proven ability to manage complex transformation programmes make him exceptionally well suited to lead our APAC customer success organisation. Damion’s leadership will be instrumental as we deepen our partnerships, accelerate cloud adoption, and continue delivering market leading value for our customers across Asia-Pacific.”

Damion Howlett also commented on his appointment: “I am honoured to join Munich Re Automation Solutions at such a pivotal time for the industry. Insurers across APAC are accelerating their digital transformation, and MRAS is uniquely positioned to help them innovate with confidence, particularly in the fast-moving AI environment. I look forward to partnering with our customers and teams across the region to deliver exceptional outcomes and advance MRAS’s vision for intelligent, data and AI‑driven underwriting.” 

Damion will partner closely with MRAS’s global leadership teams and APAC reinsurance partners to further advance the company’s commitment to innovation, customer experience, and scalable digital and AI underwriting capabilities.