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Home » News » Fintech » LoanPro and NovoPayment Partner to Expand Access to Credit in Latin America

March 19 2025

LoanPro and NovoPayment Partner to Expand Access to Credit in Latin America

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LoanPro, the leading modern credit platform, has jointly announced a partnership with NovoPayment, a leading next gen financial infrastructure provider, giving financial institutions and fintechs across Latin America access to an integrated, end-to-end infrastructure that can support virtually any class of credit and lending product.

Latin America’s financial services market is expanding rapidly, yet modernization in infrastructure has lagged behind. According to the 2024 Credicorp Financial Inclusion Index, Latin America’s financial inclusion score has risen from 38 points in 2021 to 47.6 in 2024, with 28% of adults reaching an advanced level of financial inclusion. Despite this progress, significant gaps remain in financial inclusion in the region, with millions still lacking access to modern credit and lending products. Many financial institutions and fintechs do not have the infrastructure to efficiently deploy lending and credit products at scale. This partnership directly addresses these challenges by integrating NovoPayment’s API-based issuing processing with LoanPro’s credit ledger and solutions for origination, servicing, and collections.

NovoPayment, which processed over 310 million transactions in 2024 and operates in 15 markets, is a trusted provider of digital banking and payments solutions. Similarly, LoanPro powers lending and credit programs for over 600 financial organizations, with 9.5% of the adult U.S. population represented on its platform. Together, NovoPayment and LoanPro provide the scalable technology and infrastructure financial organizations need in order to rapidly expand their portfolios and improve access to modern credit products.

Rhett Roberts, Co-founder and CEO of LoanPro, emphasized the strategic alignment between the two companies, “NovoPayment has been at the forefront of enabling financial innovation across Latin America, and their work aligns perfectly with LoanPro’s mission to modernize credit,” said Roberts. “By bringing LoanPro’s lending technology into NovoPayment’s ecosystem in Latin America, we’re giving financial institutions and fintechs the tools they need to offer credit with confidence and compliance at the core.”

As part of this integration, financial institutions and fintechs across Latin America will gain access to a comprehensive suite of solutions that enhance their credit offerings. LoanPro’s Transaction Level Credit™ product enables the assignment of unique repayment terms, interest rates, and fee structures to individual transactions, allowing for tailored credit solutions that align with consumers’ specific financial situations. This functionality will enable unique categories of transactions to have different interest rates or financial terms. Complementing this, NovoPayment’s cloud-native platform leverages real-time processing, robust security, event-driven architecture, and an API-first approach to ensure low-latency transactions and automated failover, enabling financial institutions to efficiently deliver personalized credit solutions.

“Access to credit is a cornerstone of true financial inclusion,” said Rodrigo Rodas, CEO of NovoPayment. “NovoPayment’s trajectory has been defined by our commitment to bridging financial gaps through innovative infrastructure solutions. Partnering with LoanPro enables us to empower financial institutions and fintechs across Latin America, providing them with the tools to offer diverse credit products and foster economic growth in the region.”

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Rhett Roberts

LoanPro

Rodrigo Rodas

IDC Ventures

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WHY THIS MATTERS: Chargebacks have become one of the most damaging—and often overlooked—risks for high-growth e-commerce and SaaS businesses. Beyond lost revenue and fees, elevated dispute ratios can threaten merchant accounts and restrict access to payment processing altogether. As digital commerce scales, manual dispute handling and fragmented alert access are no longer viable. This launch reflects a broader shift toward prevention-first payment operations, where disputes are intercepted before they escalate. Simplifying access to networks like Verifi and Ethoca, while automating resolution workflows, lowers the barrier for merchants to protect revenue and maintain healthy processing relationships. In an environment where margins are tight, chargeback prevention is increasingly a core component of payments infrastructure. Chargebase, a new chargeback-prevention platform built for high-growth e-commerce and SaaS businesses, today announces its official launch. Designed to solve an expensive and existential problem for merchants – chargebacks – Chargebase gives companies instant access to Verifi and Ethoca alerts in a single, easy-to-use platform with automated workflows and transparent pricing. Chargebacks have long been a persistent cost factor for merchants. When a customer disputes a payment, businesses not only lose the transaction amount, but also the product, fulfillment costs, and chargeback fees, while risking damage to their merchant account standing. “Verifi and Ethoca alerts are highly effective in letting you refund a transaction before it becomes a chargeback. But accessing them traditionally meant dealing with multiple vendors, complex integrations, and paying premium fees. Chargebase was built to fix this, with the idea to make chargeback prevention accessible to everyone.” Serhii Zubakhin, Client Partner at Chargebase Chargeback Prevention Accessible to Every Merchant Chargebase offers a simple, unified way for merchants to prevent disputes before they turn into chargebacks. Through real-time alerts triggered the moment a customer initiates a dispute with their bank, merchants can issue a quick refund and avoid a costly chargeback entirely. With Chargebase, merchants can: Reduce chargebacks Protect merchant accounts from exceeding the 0.9–1% chargeback threshold Eliminate manual dispute workflows, reducing operational overhead Scale confidently, without fear of losing payment processing due to chargeback ratios A Platform Built for Speed and Automation Unlike traditional providers that simply relay alerts, Chargebase automates the alert-resolution process end-to-end. The platform matches alerts to orders, handles backend communication with Verifi and Ethoca, and reduces the manual steps merchants normally have to take. Key differentiators include: Automation-first architecture that minimizes manual processing Unified access to both Verifi and Ethoca networks in one platform Flexible configuration – custom workflows, notification preferences, and integrations shaped around each merchant’s operations Transparent pricing accessible to startups, mid-market, and scaling brands Flexible Pricing Designed for Growth Chargebase uses a simple, transparent pay-per-alert model that ensures merchants only pay when the platform actually helps them avoid or resolve a dispute. Plans depend on the network, with no setup fees, monthly minimums, or long-term commitments. Importantly, merchants are charged only for valid alerts – double alerts and false alerts are never billed. This structure makes enterprise-grade chargeback prevention accessible to startups and scaling businesses alike, without the heavy upfront costs or opaque pricing. Availability Chargebase is now available to merchants of all sizes. The platform already supports over 20,000 merchants. FF NEWS TAKE: Chargebase is addressing a real pain point with a streamlined, automation-led approach. The key test will be whether simplicity and transparent pricing can drive adoption beyond enterprise merchants. Watch for growing emphasis on preventative payments tooling as businesses prioritise resilience alongside growth.

Chargebase Launches to Help Merchants Cut Chargebacks and Give Easy Access to Verifi and Ethoca Alerts

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