iDenfy Launches SMS & Email Verification Tools for an Extra Security Layer in KYC Onboarding

iDenfy, an identity verification, compliance and fraud prevention company from Lithuania, introduced new SMS and Email verification features to its industry-leading Know Your Customer (KYC) software. iDenfy is now able to improve both accuracy and simplicity during the initial user onboarding phase to help solve issues like multiple accounts, invalid phone numbers, forged IDs and other relevant security challenges that are commonly encountered during identity verification.

The new functionality enhances the standard ID verification process, providing an extra, built-in method to verify email addresses and phone numbers, as well as spot suspicious users before granting them access to high-risk services, such as payment apps. Currently, users will have to submit their contact details, such as their phone number, in order to receive a verification code that enables them to pass the first authentication layer and only then complete the standard government-issued ID verification step. 

According to iDenfy’s CMO, Viktor Vostrikov, this new built-in authentication measure is in high demand, especially in sectors where financial transactions and personal data are involved: “We noticed our partners asking for simple, familiar authentication methods that would increase security without damaging the general ID verification process with an ID document, since it’s mandatory for a compliant KYC flow.”

The procedure is straightforward; when a user inputs their email address or phone number, iDenfy’s system promptly dispatches a one-time verification code via SMS or directly to their email. The user is asked to enter that code to verify their access to the contact details they submitted. This new service enhances the onboarding process by verifying the authenticity of phone numbers and email addresses in real-time and provides an essential layer of security. It aids in stopping fraud before it worsens and leveraging clients’ data while ensuring a seamless and secure customer experience.

In addition, iDenfy’s SMS and Email verification features add protection against more serious threats, such as attempted account takeovers or fraudulent registrations; verification codes act as a barrier that prevents fraudsters from gaining access using stolen or fake data. Most importantly, iDenfy’s new KYC tools aren’t meant to replace identity checks, but rather to enhance them. By verifying emails and phone numbers, businesses can detect early warning signs on iDenfy’s dashboard, such as invalid contact data or suspicious repetition that could indicate a bad actor. 

For example, someone trying to create multiple accounts to exploit the iGaming referral system or a fraudster hiding behind someone’s number, trying to log in to the crypto exchange platform, will be flagged quickly, before the standard verification steps, such as document or biometric verification, are triggered, leaving no chance to damage real clients’ assets. This quick process helps companies to confirm that phone numbers and emails are both valid and owned by the person submitting them.

“Trust begins with accurate data; therefore, our solution acts as an early checkpoint, filtering out fraudulent users before they even begin the onboarding process. By verifying emails and phone numbers upfront, we help businesses eliminate fake profiles, minimize risk, and maintain secure integrity of their platforms from the very first interaction,” noted Domantas Ciulde, the CEO of iDenfy.

As part of iDenfy’s ongoing commitment to advancing identity verification and meeting constantly evolving compliance requirements, the new verification tool integrated seamlessly into existing onboarding flows. Clients can already deploy it as a primary feature for early risk checks and combine it with iDenfy’s full KYC solution tools, including face biometrics, liveness detection, document authentication, risk scoring, and more to build a flexible, risk-based approach to identity management.

It’s worth mentioning that identity fraud is evolving every day. Newly released Federal Trade Commission data show that consumers reported losing more than $12.5 billion to fraud in 2024, which represents a 25% increase over the prior year. Many of which began with fake or unverifiable contact information. From phishing schemes to multi-accounting fraud, the cost of overlooking basic data validation is becoming increasingly severe.