Breaking News
Federal Reserve Board Takes Action to Address Consumer Compliance Breakdowns by Green Dot
The Federal Reserve Board on Friday took action to address consumer compliance breakdowns by Green Dot, fining the firm $44 million for numerous unfair and deceptive practices and a deficient consumer compliance risk management program.
Green Dot violated consumer law in its marketing, selling, and servicing of prepaid debit card products, and its offering of tax return preparation payment services. For example, Green Dot failed to adequately disclose the tax refund processing fee for tax preparation services offered on a third party’s website. The firm also blocked access to accounts of legitimate customers receiving unemployment benefits and lacked reasonable policies and procedures to help those customers cure those blocks. In addition, Green Dot did not maintain effective consumer compliance risk management and anti-money laundering programs.
The Board is requiring the firm to take several steps to improve these programs. Green Dot must hire an independent third-party to strengthen its consumer compliance risk management program and address the root causes of consumer complaints. The firm also must develop an effective anti-money laundering program and hire an independent third-party to conduct a review of certain transaction activities.
- MPE 2026: SOK’s Payments Strategy in Finnish Retail Read more
- FTT Lending 2026: What Do You Need From Me to Lend Me £100? Read more
- NOTO: The Urgent Need for Transparency Against Insider Threats Read more
- Kingstone Selects ZestyAI to Power California Market Entry Read more
- Revolut Enters New Era of Money Intelligence With Launch of AI Assistant Read more


