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FCA Comment: Banks must Use Data to Drive Personal Service
Mike Turner, Principal Business Advisor at SAS UK & Ireland:
“The FCA’s resolution to shake-up the status quo in banking is a timely reminder of how it is prioritising the interests of consumers.
“To demonstrate compliance and protect market share in what should be a more competitive landscape then all financial institutions need to work harder to retain and attract customers.
“Our recent study finds that a fifth of retail banks have the ability to adjust offers and services “in the moment” based on insights into customers’ behaviour, while 74% believe the capability to act in the moment would increase revenues by double digits. So, what’s stopping them?
“With a potential 2.2 million people “suffering financial distress”, banks need to develop a customer-centric approach that uses the wealth of insights available to drive a more personalised service that offers customers the right financial products at the right time. This means, banks need to be able to tailor current accounts and overdraft services so they’re more in line with a particular customer’s interests, demographics, location and account history. This will enable them to boost consumer confidence, grow margins and maintain market share whilst reassuring the regulator that they are acting in the best interests of customers.”
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DIFC’s Dubai FinTech Summit Expands Globally with Pakistan Digital Authority
DIFC Innovation Hub, the largest start-up and innovation hub in the world operating out of Dubai International Financial Centre (DIFC), in partnership with the Pakistan Digital Authority, is launching the Pakistan FinTech Summit from 18 and 19 August 2026, positioning Pakistan as a strategic growth market within the global FinTech landscape.
GoldenPeaks Capital Secures Largest PPA Deal in Hungary With Hankook
GoldenPeaks Capital (“GPC”), one of Europe’s fastest‑growing independent producers of renewable energy, has signed a long‑term Pay‑as‑Nominated Power Purchase Agreement (PPA) with Hankook Tire & Technology Co., Ltd. (hereafter Hankook), the Korean premium tire manufacturer and a global leader in advanced mobility solutions. This agreement represents a significant step in strengthening renewable energy sourcing and decarbonising Hungary’s industrial sector. This is GoldenPeaks Capital’s largest PPA deal in Hungary so far.
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Payment Spayce and Sagicor Bank: Innovating Fintech for the Caribbean Market
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Top Companies Supporting Former Workers with German Pension Refunds
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Trust Travel, a TUI Brand, Partners With Qover to Deliver Seamless Travel Protection at Booking
Trust Travel, a TUI brand, has partnered with Qover to integrate travel protection into the customer booking journey
New Partnership Introduces First-of-its-Kind Model To Democratise Olympic Sailing
Sporta, the new financial home for UK sport, today announced a pioneering partnership with Performance Sailcraft and Magic