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Enhanced Service Level Bringing a New Dimension to ATM Managed Services
Retail Bank Consulting Group (Retail-BCG) is bringing a new dimension to the ATM Managed Services market with the Enhanced Service Level Agreement (eSLA).
Andrew Martin, Retail-BCG’s CEO stated “the eSLA compliments Retail-BCG’s Extended End2End Services, by providing greater availability of cash from the ATMs at anytime. For every percentage point increase in service level our clients increase their profitability”.
Due to Retail-BCG’s expertise, knowledge of suppliers, and integration of services they go beyond the traditional ATM managed services and give clients the ultimate service level agreement – cash availability in excess of 99%. This can be up to 15 percentage points higher than some current ATM networks achieve thereby driving and increasing profitability.
Retail-BCG focus on key market drivers such as:
- Engineer fix within 4 hours UK wide
- 80% first time fix
- 60% of maintenance issues resolved remotely without the need for engineer visits
The eSLA ensures that clients can deliver cash availability at market leading levels:
Retail-BCG are truly excited with the eSLA and guarantee to improve any client cash availability and therefore their profit.
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Instant Payments and the Proliferation of QR-Driven Transactions
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Sustainable Growth and Building Strategic Capability in Digital Transformation
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Sygnum Completes First Live AI-Agent Driven Digital Asset Transactions by a Regulated Swiss Bank
Sygnum, a global digital asset banking group, today announced it has become the first Swiss regulated bank to use an AI agent to test live digital asset market transactions, with the client retaining custody, consent and control at every step. This is the latest initiative from AI@Sygnum which leads the development, integration and governance of agent-driven workflows across the group globally.
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