RAKBANK Becomes the First UAE Conventional Bank to Facilitate Crypto Brokerage Service for Retail Customers in Collaboration with Bitpanda

RAKBANK Crypto Trading is now live for UAE retail users through the bank’s mobile app. With this new crypto broking service, customers can buy, sell, and swap digital assets directly through Bitpanda. Users can invest in cryptocurrency through RAKBANK’s platform, which is regulated and easy to use.

With this new offering, RAKBANK customers can buy, sell, and swap cryptocurrencies by accessing  Bitpanda’s crypto trading platform through RAKBANK’s mobile banking app. The platform is owned and operated by Bitpanda, to which RAKBANK facilitates the access.  All transactions will take place in AED, eliminating foreign currency transfer fees and forex losses altogether. What’s more, transactions are executed directly from the customer’s RAKBANK current or savings account, avoiding the need for lengthy and inefficient processes to move money in and out of crypto exchanges. The transaction is fulfilled through our partner Bitpanda’s best-in-class platform.

This milestone is powered by RAKBANK’s partnership with Bitpanda, one of the world’s most trusted and scalable digital asset infrastructure providers, via its group´s Dubai’s Virtual Assets Regulatory Authority (VARA) regulated entity Bitpanda Broker MENA DMCC. Bitpanda is also regulated by multiple European regulators. Its institutional service, Bitpanda Technology Solutions, is already trusted by leading global financial institutions, including Deutsche Bank, Raiffeisen Bank, and N26.

With this launch, RAKBANK will be providing its customers with seamless, fast, and efficient access to digital assets in a fully regulated way.

Raheel Ahmed, Group CEO of RAKBANK, commented: “RAKBANK has been a leader and pioneer in digital assets among UAE banks, and we are proud to be the first conventional bank in the UAE to enable simple, secure, and regulated access to a world class digital assets platform. We recognize the opportunity this solution will provide to  customers in the UAE, as we believe they deserve a more efficient and seamless crypto buying, selling and swapping journey that is fully regulated and entirely in AED. With this service through our award winning digital app and collaboration with a leading crypto trading platform, we are staying true to our strategy of being the digital bank with a human touch.”

Lukas Enzersdorfer-Konrad, Deputy CEO of Bitpanda, commented: “Collaborating with RAKBANK is a big moment for digital assets in the region. Together, we’re showing how crypto can be offered in a safe, regulated, and simple way – directly from a major conventional bank that customers already trust. This is exactly how the future of finance should look: simple, compliant, and built to meet real user needs.”

With the RAKBANK Crypto Trading service, customers gain trusted, regulated access to digital assets—marking a milestone in the UAE’s banking innovation journey. The service is currently by invitation only and will be rolled out to more customers over the coming months.