Centralising the Customer in Auriga’s Eyes

Share this post:

Earlier in the day Auriga released a statement on the necessity on how and why banks must centralise the customer. With the ever increasing pressure from fintechs and modernised banks which don’t revolve around the legacy systems of the past, traditional banks are having to use alternative methods to keep up. Methods such as pushing online banking upon the customers via mobile apps.

Auriga’s whitepaper goes into detail on how the needs of the customer must be met and ways some branches are already doing so.

“It is undoubtedly true that customers will choose a bank on the ease of use and reliability of their technology, but it will be the human interactions that create the trust”

“Accenture’s research suggests banks need to focus on the customer experience, a novelty for many more traditional institutions, but a key feature of the most successful companies in a whole range of industries.”

[button link=”http://www.aurigaspa.com/eng/news-media/white-papers/1130/its-about-people-putting-relationships-back-into-banking/” newwindow=”yes”] Whitepaper here[/button]

Share this post:

EXCLUSIVE: “Passion Project” – Brice van de Walle, Mastercard in ‘The Fintech Magazine’

The Fintech Magazine

Read more
FreedomPay Drives Global Merchant Innovation

Event Videos

Read more
FIS Brings AI-Powered Advancements to Seamless, Personalized Digital Banking Experiences

Fintech

Read more
Citi Ventures Invests in BVNK to Power the Next Generation of Financial Infrastructure

Funding

Read more
Nearly Two-Thirds of Global Retailers Say Payment Method Flexibility Drives Revenue Growth, ACI Worldwide Survey Finds

News

Read more

FIS Brings AI-Powered Advancements to Seamless, Personalized Digital Banking Experiences

FIS® announced a strategic partnership with Glia to deliver advanced AI-powered customer engagement capabilities across FIS' Digital One suite

Top Story

Citi Ventures invests in BVNK, the global stablecoin infrastructure platform processing $20B annually, with Arvind Purushotham and Jesse Hemson-Struthers highlighting enterprise adoption and cross-border innovation.

Citi Ventures Invests in BVNK to Power the Next Generation of Financial Infrastructure

Citi Ventures has announced a strategic investment in BVNK, highlighting the shift toward digital asset-based infrastructure.

Top Story

ACI Worldwide and Payments Dive reveal that 97% of global retailers now use multiple acquirers to drive revenue growth, with Adriana Iordan highlighting AI, crypto, and alternative payment methods as key accelerators.

Nearly Two-Thirds of Global Retailers Say Payment Method Flexibility Drives Revenue Growth, ACI Worldwide Survey Finds

Global retailers are accelerating their multi-acquirer strategies to stay ahead, according to a new survey conducted by ACI Worldwide

Top Story

Ipswich Town Football Club names IFX Payments as an Elite Partner and Official Partner of Ipswich Town Women, with CEO Will Marwick and Commercial Director Andy Wooldridge highlighting the collaboration.

Ipswich Town Selects IFX Payments as an Elite Partner

Ipswich Town Football Club has selected IFX Payments as an Elite Partner of the club

Top Story

Cake Wallet launches xStocks, enabling users to invest in tokenized stocks and ETFs like Google, Amazon, and Nvidia directly from their crypto wallet, with CEO Vikrant Sharma and LetsExchange CPO Alex J. highlighting decentralized investing.

Cake Wallet Integrates xStocks, Letting Users Invest in Stocks Using Crypto.

Cake Wallet, an open-source, privacy-focused crypto wallet, today announced the integration of xStocks, a new feature that allows users to invest in tokenized stocks and ETFs directly through Web3 self-custody.

Top Story

Routefusion raises $26.5 million in Series A funding led by PeakSpan Capital and Silverton Partners to expand its cross-border payments and multi-currency infrastructure, with CEO Colton Seal and investor Justin Kelly highlighting global fintech growth.

Routefusion Secures $26.5 Million Series A to Expand its Global Payments Network

Routefusion, a financial infrastructure provider enabling platforms and financial institutions to embed seamless cross-border payments and multi-currency account capabilities, today announced the close of a $26.5 million Series A funding round. The round was led by PeakSpan Capital, with participation from Silverton Partners, bringing the company’s total funding to $40.7 million.

Top Story

Banco de Crédito del Perú partners with BitGo to launch Criptococos, the first regulated banking platform in Peru for buying and managing crypto assets, with executives Lenin Tarrillo and Luis Ayala leading the initiative.

BCP Launches Criptococos, the First Crypto Banking Platform in Peru, Powered by BitGo

Banco de Crédito del Perú (“BCP”), the largest bank and the largest supplier of integrated financial services in Peru, and BitGo, the digital asset infrastructure company, today announced the launch of Criptococos, the first banking platform in Peru, to enable the secure purchase and management of crypto assets. The launch is part of a pilot project authorized by the Superintendency of Banking, Insurance, and Pension Fund Administrators (SBS) and reflects BCP’s ongoing commitment to driving innovation in the financial system.