Breaking News
Bank of America Named Best Consumer Digital Bank in the United States by Global Finance
Bank of America has been named the Best Consumer Digital Bank in the United States by industry publication Global Finance. The annual regional award recognized the company for digital leadership in the areas of personalization, strategy, approach and execution.
“This recognition as the Best Consumer Digital Bank is a testament to the focus and dedication of our talented team of digital and technology professionals, and our ongoing investment in technology,” said David Tyrie, Bank of America Chief Digital Officer and Head of Global Marketing. “We are delivering unmatched financial technology to help make our clients’ financial lives better.”
Global Finance chose winners of its awards from entries evaluated by a panel of judges at Infosys, a global leader in consulting, technology and outsourcing. Judges considered the strength of strategy for attracting and servicing digital clients, growth and adoption among digital clients, breadth of product offerings, tangible benefits gained from digital initiatives, and web and mobile site design and functionality.
Digital engagement continues to grow rapidly with more Bank of America clients making online and mobile their primary channels for banking and lending, as well as investing through the company’s Merrill Edge Self-Directed and Merrill Guided Investing offerings. Last year, Bank of America made more than 1,500 enhancements to digital features and platforms. This year, the company is on pace to surpass 2,000 enhancements.
Bank of America digital leadership in consumer banking has been further solidified via various awards and recognitions throughout 2021, including No. 1 rankings from J.D. Power in customer satisfaction among national banks for both online banking and mobile banking apps. Javelin Strategy & Research named Bank of America “Best in Class,” its highest honor, in both mobile and online banking for the fifth consecutive year. In addition, the company received Celent’s 2021 Model Bank award for Customer Engagement.
Overall this year the Bank of America Consumer Bank has been recognized with more than 170 industry awards for its innovation, solutions, financial technology, and delivering exceptional client service and experiences
People In This Post
Companies In This Post
- Instant Payments and the Proliferation of QR-Driven Transactions Read more
- Sustainable Growth and Building Strategic Capability in Digital Transformation Read more
- Sygnum Completes First Live AI-Agent Driven Digital Asset Transactions by a Regulated Swiss Bank Read more
- CMC Markets Launches Spectre Trading Account for Retail Clients Read more
- Ingenico and Arrive Partner to Power Seamless Payments for On‑Street Parking and Urban Transport Worldwide Read more
Sygnum Completes First Live AI-Agent Driven Digital Asset Transactions by a Regulated Swiss Bank
Sygnum, a global digital asset banking group, today announced it has become the first Swiss regulated bank to use an AI agent to test live digital asset market transactions, with the client retaining custody, consent and control at every step. This is the latest initiative from AI@Sygnum which leads the development, integration and governance of agent-driven workflows across the group globally.
AS Colour Partners with Adyen to Complete the Global Customer Picture
Adyen, the global financial technology platform of choice for leading businesses, has announced its partnership with AS Colour, a designer and wholesaler of premium "blank" apparel, to streamline its global payment infrastructure and enhance the digital customer experience. Since partnering with Adyen in October 2025, AS Colour has consolidated multiple legacy payment providers into one global commerce platform, connecting its payments across all operating regions.
28th Edition Connected Banking Summit – Southern Africa 2026 Returns to Johannesburg for Its Silver Jubilee Edition
The International Center for Strategic Alliances (ICSA) announces the 28th Edition Connected Banking Summit – Southern Africa 2026, to be held on 8 July 2026 in Johannesburg, alongside the prestigious Innovation & Excellence Awards.
fscom Strengthens Compliance Offering with the Integration of ComplianceGuard
fscom (www.fscom.co), the governance, risk and compliance consultancy serving financial services firms across the UK and Europe, has welcomed ComplianceGuard into the fscom Group, strengthening its ability to support regulated firms with flexible, high quality compliance resource and reunites the firm with one of its own, ComplianceGuard founder, Jason McKinney.
Nuvo and Avalara Launch AI Integration to Eliminate Tax Compliance Gaps and Accelerate B2B Customer Onboarding
Nuvo Technologies, the AI-native customer-to-cash platform, today announced an integration with Avalara, the agentic AI leader in global tax and compliance. The integration connects Nuvo’s AI-powered onboarding with Avalara’s exemption certificate management and real-time tax calculation capabilities—enabling B2B suppliers to handle credit applications and tax compliance in a single, unified experience. The result is a single workflow where suppliers can approve customers and ensure tax compliance at the same time.
Lumin Digital Unveils Lumin Solaire, an AI-Native Intelligence Layer Embedded In Its Compounding Growth Platform
Lumin Digital, the Compounding Growth Platform for banks and credit unions, today unveiled Lumin Solaire, an AI-native intelligence layer embedded across its platform. The announcement was made at Lumination, the company’s annual client conference, where Lumin is showcasing its platform strategy and product roadmap.
Sturgis Bank Partners with MANTL to Transform Business and Retail Account Opening Across All Banking Channel
Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a digital sales and service platform provider for financial institutions in the U.S., today announced a new partnership between MANTL, an Alkami solution team and leading provider of loan and deposit account opening technology, and Sturgis Bank, a community bank serving Michigan through 16 branches, to transform its account opening experience for business and retail customers. Through this partnership, Sturgis Bank will modernize onboarding across all physical and digital banking channels, reinforcing its commitment to delivering a seamless, efficient, and customer-centric experience while expanding accessibility and accelerating digital growth.
Instant Payments and the Proliferation of QR-Driven Transactions
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Sustainable Growth and Building Strategic Capability in Digital Transformation
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Sygnum Completes First Live AI-Agent Driven Digital Asset Transactions by a Regulated Swiss Bank
Sygnum, a global digital asset banking group, today announced it has become the first Swiss regulated bank to use an AI agent to test live digital asset market transactions, with the client retaining custody, consent and control at every step. This is the latest initiative from AI@Sygnum which leads the development, integration and governance of agent-driven workflows across the group globally.
CMC Markets Launches Spectre Trading Account for Retail Clients
CMC Markets (“CMC”), a FTSE 250 company and global leader in multi-asset online trading and investing, has launched Spectre for retail clients, following strong demand after the product was initially introduced for professional traders.
Ingenico and Arrive Partner to Power Seamless Payments for On‑Street Parking and Urban Transport Worldwide
Ingenico, a global leader in payment acceptance solutions, and Arrive, a leading global mobility platform, today announced a strategic partnership to deliver reliable, seamless payment experiences for on-street parking and transport ticket vending machines across more than 30 countries worldwide.
Zurich Scales Agentic AI to Five Countries in 90 Days Cutting Manual Risk Processing Time by 80%
Zurich Insurance has completed a breakthrough 90‑day deployment of Cytora’s agentic AI‑powered risk digitization platform across five countries. The programme will now scale to more than 20 markets over 16 months.
JCB and Wonder Advance Cashless Taxi Payments in Hong Kong
JCB International Co., Ltd, the international operations subsidiary of JCB Co., Ltd, Japan’s only international payment brand, and Wonder Ventures Limited, a leading payments and fintech platform in the Asia Pacific, announced that JCB Cards are now accepted on Wonder Taxi in Hong Kong.