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Albion Murati, McKinsey & Company – How significant was the impact of Covid-19 on digitalising the business and financial landscape?

Albion Murati, Partner and Leader in McKinsey’s Financial Services and Payments Practices at McKinsey & Company, chats to Ali Paterson about whether the pandemic was an accelerant for change in the industry, or wether key trends, such as embedded finance, were already on the uptake – did the demand for integrated customer experiences and pressure for change already exist for non-banking players?


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