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Insurtech Insights USA 2022 with Neeren Chauhan, Zurich North America

We spoke to Neeren Chauhan, the Head of Strategy, Innovation & Business Development for Zurich North America, at ITI USA about open innovation and why insurers should not be scared of failure. Zurich’s innovation strategy focuses keenly on digitisation and sustainability, Chauhan explains how these goals stem specifically from how they impact the future of the customer.

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