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Chargebase Launches to Help Merchants Cut Chargebacks and Give Easy Access to Verifi and Ethoca Alerts APEXX Global Announces $10 Million Investment from Finch Capital to Accelerate Global Growth Pluto Finance appoints Carl Bowcher as lending director Clearwater Analytics and TreasurySpring Announce Platform Integration for Fixed-Term Cash Management ING: AI Will Redefine Banking Careers ANZ Launches Agentic AI-Powered CRM to Transform Business Banking Zip US Expands Flexible Payment Options with Launch of Pay in 2 Bain & Company Acquires JJC Fintech to Enhance CLM, KYC, and AML Offerings for Financial Services Clients NatWest Plans to Grow Accelerator Community to 50,000 Members Across the UK in 2026 Amplify Credit Union Partners with MANTL to Modernize Business and Retail Account Opening Visa Introduces Visa & Main, A New Platform to Accelerate Small Business Growth Across the U.S. Affirm and Virgin Media O2 Partner to Bring Flexible Financing to O2 Customers Peer Jelendorf Announced as New Smart Money People CEO Barclays Harnesses GenAI to Deliver World-Class Customer Service Exclusive: Veritus Raises $10.1m Seed Funding to Power Voice-first AI Agents for Lenders

Home » Fintech TV » Event Videos » Jim Marous – Banking Transformed Podcast – Fintech Meetup 2023

April 21 2023

Jim Marous – Banking Transformed Podcast – Fintech Meetup 2023

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At Fintech Meetup 2023 in Las Vegas, the FF News team sat down for a conversation with Jim Marous, the owner and host of the Banking Transformed Podcast. The Banking Transformed Podcast examines major leadership and cultural changes in the banking industry.

“The same way that I probably couldn’t predict what was going to happen 10 days ago or two weeks ago. I can’t predict what’s going to probably happen right now, two weeks or two years from now. That said, I think the energy level in the marketplace now is that everybody’s paychecks are gonna be paid.”

“It’s more vibrant, I had a panel this morning with 3 major US Banks. I asked them the question, ‘There’s a concern in people’s minds about how the Silicon Valley Bank collapsed, what impact will that have on the desire to invest in fintech?’ All 3 banks point blank said if anything, it’s going to ramp up their desire to innovate and use fintech and 3rd party partnerships to drive scale and speed.”

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Chargebase Launches to Help Merchants Cut Chargebacks and Give Easy Access to Verifi and Ethoca Alerts

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WHY THIS MATTERS: Chargebacks have become one of the most damaging—and often overlooked—risks for high-growth e-commerce and SaaS businesses. Beyond lost revenue and fees, elevated dispute ratios can threaten merchant accounts and restrict access to payment processing altogether. As digital commerce scales, manual dispute handling and fragmented alert access are no longer viable. This launch reflects a broader shift toward prevention-first payment operations, where disputes are intercepted before they escalate. Simplifying access to networks like Verifi and Ethoca, while automating resolution workflows, lowers the barrier for merchants to protect revenue and maintain healthy processing relationships. In an environment where margins are tight, chargeback prevention is increasingly a core component of payments infrastructure. Chargebase, a new chargeback-prevention platform built for high-growth e-commerce and SaaS businesses, today announces its official launch. Designed to solve an expensive and existential problem for merchants – chargebacks – Chargebase gives companies instant access to Verifi and Ethoca alerts in a single, easy-to-use platform with automated workflows and transparent pricing. Chargebacks have long been a persistent cost factor for merchants. When a customer disputes a payment, businesses not only lose the transaction amount, but also the product, fulfillment costs, and chargeback fees, while risking damage to their merchant account standing. “Verifi and Ethoca alerts are highly effective in letting you refund a transaction before it becomes a chargeback. But accessing them traditionally meant dealing with multiple vendors, complex integrations, and paying premium fees. Chargebase was built to fix this, with the idea to make chargeback prevention accessible to everyone.” Serhii Zubakhin, Client Partner at Chargebase Chargeback Prevention Accessible to Every Merchant Chargebase offers a simple, unified way for merchants to prevent disputes before they turn into chargebacks. Through real-time alerts triggered the moment a customer initiates a dispute with their bank, merchants can issue a quick refund and avoid a costly chargeback entirely. With Chargebase, merchants can: Reduce chargebacks Protect merchant accounts from exceeding the 0.9–1% chargeback threshold Eliminate manual dispute workflows, reducing operational overhead Scale confidently, without fear of losing payment processing due to chargeback ratios A Platform Built for Speed and Automation Unlike traditional providers that simply relay alerts, Chargebase automates the alert-resolution process end-to-end. The platform matches alerts to orders, handles backend communication with Verifi and Ethoca, and reduces the manual steps merchants normally have to take. Key differentiators include: Automation-first architecture that minimizes manual processing Unified access to both Verifi and Ethoca networks in one platform Flexible configuration – custom workflows, notification preferences, and integrations shaped around each merchant’s operations Transparent pricing accessible to startups, mid-market, and scaling brands Flexible Pricing Designed for Growth Chargebase uses a simple, transparent pay-per-alert model that ensures merchants only pay when the platform actually helps them avoid or resolve a dispute. Plans depend on the network, with no setup fees, monthly minimums, or long-term commitments. Importantly, merchants are charged only for valid alerts – double alerts and false alerts are never billed. This structure makes enterprise-grade chargeback prevention accessible to startups and scaling businesses alike, without the heavy upfront costs or opaque pricing. Availability Chargebase is now available to merchants of all sizes=

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