Redefining Point-of-Sale Flexibility With SmartPOS | Aevi at RTS London 2025

At RTS London, Nadim Ghafoor from Aevi talked about how payments are changing from just a basic function to a key part of the customer experience. In the past, payments were just something customers did at the checkout. Now, with technologies like SmartPOS, the point of sale is more engaging and adaptable. Merchants want to give customers more choices for payment, include loyalty programs, and create better shopping experiences right at the payment terminals.

Nadim pointed out that many businesses struggle because they’re stuck in “walled gardens”—these are closed-off systems where the terminal, software, and bank are all tied together, making it hard to change things up. Aevi’s platform helps break down these barriers. It lets businesses add third-party software, swap out hardware, and connect with different payment providers without sticking to one vendor. This kind of flexibility is crucial for staying competitive in retail.

Aevi’s platform can cater to all kinds of businesses. For small shops like hairdressers, they offer an easy SmartPOS solution where users can just enter an amount to take a payment. For larger businesses, including software vendors and major retailers, the platform allows for detailed integrations with customized checkout systems. It even works for machines like vending machines or gas pumps where customers use the terminal directly. This one platform can fit various uses, making it useful across different industries.

At the heart of Aevi’s service is its customizable payment platform, which can connect any payment terminal or even a smartphone-based SoftPOS to any payment provider. Clients can make it their own while Aevi handles everything behind the scenes. Nadim shared how one client used nine types of terminals and worked with 24 different payment providers, all managed through Aevi’s single platform. Aevi also collaborates closely with clients, bringing in their payments know-how and simplifying what can be a complicated process.