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AI-Powered Banking: Globant’s Antoni Vidiella on the Future of Financial Services
In this exclusive interview with FF News, Antoni Vidiella, Managing Director for Financial Services at Globant, shares his vision for the future of banking. After over five years at Globant, Antonio observes that AI and generative AI offer a tremendous opportunity to drive change in customer experience and operational efficiency for financial institutions of all shapes and sizes.
In his opinion, banks—especially incumbents—need to transition from legacy systems and flat one-size-fits-all digital apps to hyper-personalised, real-time offerings. Using AI, banks can deliver multi-modal, adaptive experiences for customers whether they are a student, a retiree or a digital native—moving towards event-based banking that accurately expresses client needs.
While many FI’s have addressed modernisation at the front-end, Vidiela highlights the urgent requirement to modernise back-end systems and legacy data structures. The end goal is a human-like, embedded relationship between banks and clients, where services are pierced and nested in the individual’s daily rhythm—as part of our lives.
From personal finance advice to product recommendations, the focus is rapidly moving from offering financial products to delivering services founded on value, and this process represents a profound transformation in how financial services do their business and agents engage as an extension of their brand.
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- Redbridge: Visa’s Commercial Enhanced Data Program (CEDP) – What Merchants Are Really Facing Read more
- TSAM London: FE fundinfo on Mastering Data and Unifying Operations in Asset Management Read more
TSAM London: FE fundinfo on Mastering Data and Unifying Operations in Asset Management
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Nuvo and Avalara Launch AI Integration to Eliminate Tax Compliance Gaps and Accelerate B2B Customer Onboarding
Nuvo Technologies, the AI-native customer-to-cash platform, today announced an integration with Avalara, the agentic AI leader in global tax and compliance. The integration connects Nuvo’s AI-powered onboarding with Avalara’s exemption certificate management and real-time tax calculation capabilities—enabling B2B suppliers to handle credit applications and tax compliance in a single, unified experience. The result is a single workflow where suppliers can approve customers and ensure tax compliance at the same time.
Lumin Digital Unveils Lumin Solaire, an AI-Native Intelligence Layer Embedded In Its Compounding Growth Platform
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Sturgis Bank Partners with MANTL to Transform Business and Retail Account Opening Across All Banking Channel
Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a digital sales and service platform provider for financial institutions in the U.S., today announced a new partnership between MANTL, an Alkami solution team and leading provider of loan and deposit account opening technology, and Sturgis Bank, a community bank serving Michigan through 16 branches, to transform its account opening experience for business and retail customers. Through this partnership, Sturgis Bank will modernize onboarding across all physical and digital banking channels, reinforcing its commitment to delivering a seamless, efficient, and customer-centric experience while expanding accessibility and accelerating digital growth.
Redbridge: Visa’s Commercial Enhanced Data Program (CEDP) – What Merchants Are Really Facing
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TSAM London: FE fundinfo on Mastering Data and Unifying Operations in Asset Management
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Reap and TerraPay Partner to Expand Local Payout Corridors Globally
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