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AI-Powered Banking: Globant’s Antoni Vidiella on the Future of Financial Services
In this exclusive interview with FF News, Antoni Vidiella, Managing Director for Financial Services at Globant, shares his vision for the future of banking. After over five years at Globant, Antonio observes that AI and generative AI offer a tremendous opportunity to drive change in customer experience and operational efficiency for financial institutions of all shapes and sizes.
In his opinion, banks—especially incumbents—need to transition from legacy systems and flat one-size-fits-all digital apps to hyper-personalised, real-time offerings. Using AI, banks can deliver multi-modal, adaptive experiences for customers whether they are a student, a retiree or a digital native—moving towards event-based banking that accurately expresses client needs.
While many FI’s have addressed modernisation at the front-end, Vidiela highlights the urgent requirement to modernise back-end systems and legacy data structures. The end goal is a human-like, embedded relationship between banks and clients, where services are pierced and nested in the individual’s daily rhythm—as part of our lives.
From personal finance advice to product recommendations, the focus is rapidly moving from offering financial products to delivering services founded on value, and this process represents a profound transformation in how financial services do their business and agents engage as an extension of their brand.
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- Titan Secures $3M in New Funding to Further Scale Its Banking Native AI Platform for Financial Services Read more
- Feedzai Opens $9 Trillion Fraud Intelligence Network to Every Bank Read more
- Taskize Partners with Global Relay to Transform Financial Services Comms Archiving Read more
Amdocs: End-to-End Core Modernization and High-Impact Agentic Acceleration
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Hardening Agentic Financial Networks: Token Intelligence and Identity Guardrails for Autonomous Systems
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Why Banking Modernisation is More Than Just a Technology Upgrade
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adesso: Tech-Agnostic Co-Engineering and Strategic Capability Augmentation
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Adyen: Unified Commerce and Navigating the Shift to Agentic AI Shopping
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Safe and Compliant Deployment of Financial AI Agents at Full Scale
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Guarding the Lifecycle of Agentic Payments and Multi-Layered Commerce
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EXCLUSIVE: “The Power of Foresight” – Kunal Galav, Marija Nakevska and Jérémie Bouguéon, Pleo in ‘The Fintech Magazine’
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Volante Technologies Launches “Vol360i” Agentic AI at the Core of Payments, Setting a New Global Standard for Intelligence in Banking
Volante Technologies, the global leader in Payments as a Service (PaaS), today announced that its Payments Platform and PaaS operations are now powered by its “Vol360i” Agentic AI. The core upgrade unlocks autonomous and semi-autonomous collaboration to reduce manual intervention, significantly increasing straight-through processing (STP) rates to over 95%, accelerating exception resolution, and proactively managing SLA performance.
Titan Secures $3M in New Funding to Further Scale Its Banking Native AI Platform for Financial Services
Titan, the first of its kind, banking‑native AI platform purpose‑built for financial services, today announced it has raised $3 million in new funding, led by Entropy Ventures. The raise accelerates its mission to deliver auditable, explainable AI infrastructure for the highly-regulated banking landscape, allowing institutions to innovate securely and at speed.
Feedzai Opens $9 Trillion Fraud Intelligence Network to Every Bank
Feedzai, the global leader in AI-native financial crime prevention, today announced the availability of Feedzai IQ Score, an AI-native, network-derived fraud risk scoring solution for banks of all sizes.
Taskize Partners with Global Relay to Transform Financial Services Comms Archiving
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PAIR Finance accelerates in France and Appoints Thomas Duvacher as Managing Director
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SDB Wallet Launches Digital Wallet Services
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