Simplifying Payments Infrastructure | Aevi and QorPay at Money20/20 USA

During Money20/20 USA, Joe Rodriguez, Aevi, and Christopher Berlandier, QorPay, looked into the heart of their strategic partnership and what gives it life in today’s shades of fintech mix. Rodriguez started by saying that Aevi’s collaboration with QorPay has always made sense.

QorPay is very comfortable in being API first and cloud-based, and that fits very nicely with what Aevi is all about. Aevi works almost in a back-office capacity as an enablement company, whereas QorPay has a strong fit with global ambitions.

The partnership allows both companies to more easily support multiple markets and payment methods. Aevi itself delivers reliable data and user interface across QorPay’s global customer base. This is contrary to the fragmented experiences expected from an industry that usually stitches together systems. Hence, the partnership is supposed to deliver a seamless integration across all markets.

Berlandier expands on the mission of their business: being the one-stop shop to unify transactions and help their clients run their businesses efficiently. A big challenge in the payments arena is sprawl, where many ISOs have to log in to five or six platforms just to manage terminals, especially for the in-store (card-present) payments.

This becomes inefficient and creates friction for the customer. By bringing Aevi’s cloud-based terminal management system into the equation, QorPay can make this experience more cohesive, remaining true to their roadmap to harmonize solutions. This means users would work in one platform versus logging into different systems to manage terminals, payment applications, and customer support tools.

A recurring theme in this entire discussion was orchestration, that is, payment orchestration, data orchestration, and customer service workflow orchestration. Central orchestration is vital for scalability and customer experience, according to Berlandier. Thanks to Aevi’s cloud-native solution, QorPay was able to bring everything under one roof, terminal management, payment orchestration, and customer support. This sits nicely on the road map for QorPay to be a single point of access everywhere for all critical services.

Rodriguez also says that it is essential to have coherent experiences all over the world. Aevi has an established, well-recognized platform originating from Europe, and the company has now brought that North American market. Being able to deliver that same product experience in different regions is vital for their global clients. This world’s coherence drives operations for their North American customers who go international.

As the discussions end, both speakers reflect over the deep technical side of the card-present business. Rodriguez relates this to a shallowly deceptively deep pond: it would appear simple, but the complications rise very quickly. Although much innovative fintech work is happening on the card-not-present side, the in-person payments pose very tough technical challenges.

It is to help bridge this last-mile challenge that QorPay has seen this complexity and turned to Aevi.