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Monday, April 20, 2026
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Fintech Finance Presents: The Fintech Show 1:08- We are going on a customer journey

In this episode of the Fintech Show, we look at how the customers journey is changing in the digital world.

We spoke with Avoka who try to improve the experience for customers in the financial industry.

Josh Bottomley from HSBC tells us how they are using data to offer far more tailored offerings to their customers.

Mark Mullen at Atom Bank, describes how they are in a strong position to take advantage of the increased customer demand for innovative solutions.

  1. Smartstream: The Evolutionary Leap from Process Automation to Full Autonomy Read more
  2. How NOTO and Opus Advisory Group Are Unifying Fraud Prevention | NOTO, Opus Advisory Group | The Fintech Show #163 Read more
  3. AQMetrics’ Strategy for Unifying Data, Scaling for AI, and Building Trust Read more
  4. MPE 2026: G+D Netcetera on the Payment Security Stack Driving Higher Conversion and Lowering Fraud Read more
  5. InsurTech NY: Camunda on Smarter Workflows Read more
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