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InsurTech NY: General Magic on How AI Text Agents Are Cutting Insurance Quote Time NOTO: Why AI Fraud Prevention Needs Human Interaction to Beat the ‘Tick in the Box’ Mentality MPE 2026: Mastercard and Deutsche Bank on Reducing Complexity for Merchants InsurTech NY: QuickFacts on Broker Data Houston Fraley on Why Security Is the Foundation of Trust in FinTech Fintech Meetup 2026: What Brings You to Fintech Meetup This Year? Pay360 2026: Why Are People Attending Pay360 2026? Finastra: Balancing Innovation and Trust in Payments NatWest Group to Expand Scope of Financial Education Into UK Workplaces to Help Address Confidence Gap Guidewire Launches ProNavigator, Embedding Expert AI Insights into Insurance Workflows Kin Launches Direct-to-Consumer Home Insurance in Oklahoma Slash Achieves Unicorn Status Following $100m Series C Fundraise City of San Diego Selects Klear.ai in a Highly Competitive Process to Modernize Risk Management Operations BingX Renews Chelsea FC Partnership, Bolstering Leadership in Global Sports Strategy Alkami to Expand GenAI Capabilities with the Launch of Alkami Code Studio

April 10 2019

Fintech Finance Presents: The Fintech Show 2.01 – Let the customers do the talking

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In this episode of The Fintech Show, we learn about how banks are looking at customers, their experience and how to respond to them. We speak with institutions and organisations at the forefront of this changing landscape. How do you talk to a customer and provide that tailored, emotional response over digital? To find out, we speak with:

  • BBVA’s Gonzalez Rodriguez
  • Westpac’s Michael Correa
  • Citizens Bank Matt Richardson
  • Apteans’ Jenny Peng and Martin Wagstaff

  1. InsurTech NY: General Magic on How AI Text Agents Are Cutting Insurance Quote Time

    Insurtech

     Read more
  2. NOTO: Why AI Fraud Prevention Needs Human Interaction to Beat the ‘Tick in the Box’ Mentality

    Fintech TV

     Read more
  3. MPE 2026: Mastercard and Deutsche Bank on Reducing Complexity for Merchants

    Event Videos 2026

     Read more
  4. InsurTech NY: QuickFacts on Broker Data

    Insurtech

     Read more
  5. Houston Fraley on Why Security Is the Foundation of Trust in FinTech

    Thought Leadership

     Read more
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