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Sunday, April 19, 2026
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Fintech Finance Presents: The Fintech Show 1.05 – The Customer and Collaboration

Fintech Finance Presents: The Fintech Show 1.05 - The Customer and Collaboration

In this episode of The Fintech Show, we look at how the institutions are looking at improving their customer experience.

We spoke to four thought leaders on the topic: Karen Wheeler from Affinion, Benoit Legrand at ING, as well as Iain Kirkpatrick and the legendary Vernon Hill from Metro Bank.

With the regulation PSD2 in affect we hear how the Institutions are collaborating with the fintech companies while also providing new services of their own.

  1. InsurTech NY: General Magic on How AI Text Agents Are Cutting Insurance Quote Time Read more
  2. NOTO: Why AI Fraud Prevention Needs Human Interaction to Beat the ‘Tick in the Box’ Mentality Read more
  3. MPE 2026: Mastercard and Deutsche Bank on Reducing Complexity for Merchants Read more
  4. InsurTech NY: QuickFacts on Broker Data Read more
  5. Houston Fraley on Why Security Is the Foundation of Trust in FinTech Read more
Financial Services Risk & Compliance