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Fintech Finance Season 3 Episode 06: Monitoring the Experience
In this episode of Fintech Finance, we look at how to effectively ensure that you are delivering a consistence customer experience, and the how monitoring on a macro scale to ensure all systems are running.
We head over to the Netherlands to talk with Martin Schorel from WTSS about how to best use the tools of technology to respond to this.
Back in the UK, we speak with Ashok Vaswani from Barclays about their approach to the customer experience and we also catch up with Birte Quitt from Erste Bank.
- Three Quarters of UK Consumers Want Enhanced Authentication as Fraud Threats Rise Read more
- Retail Trading in 2025: Why Traders Still Matter in an AI-Driven Market Read more
- Coinbase Secures MiCA Licence in Luxembourg Read more
- How Is XBD Group Bridging the Gap Between Traditional Banking and Digital Assets? Read more
- Tuum: Powering Modular Core Banking for the Digital Age Read more
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The Future of Digital Banking: AI, Personalisation & Collaboration | Hexaware & ABN AMRO | The Fintech Show #152
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The Future of Compliance in Fintech: Risks, Regulations & Automation | Focusync, Allica Bank and Curve | The Fintech Show #151
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The Right Data is at the Core of Any Bank’s AI Strategy | Pendo, ING and Nordea | The Fintech Show #150
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How BaaS Can Open New Revenue Streams for Banks | LHV, Tuum, and Zenus Bank | The Fintech Show #149
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A Banking Lifeline: Standby Servicing in Turbulent Times | Lenvi | The Fintech Show #148
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Enriched Data at the Heart of the Digital Banking Revolution | BNP Paribas, Kroo, Snowdrop | The Fintech Show #147
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Three Quarters of UK Consumers Want Enhanced Authentication as Fraud Threats Rise
According to the newly-released TransUnion 2025 UK Fraud and Identity Report, UK consumers continue to be targeted by fraudsters through a wide range of channels, with one in two (50%) consumers reporting a fraud attempt had been made against them in the last three months and many even reporting to falling victim.
Retail Trading in 2025: Why Traders Still Matter in an AI-Driven Market
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Coinbase Secures MiCA Licence in Luxembourg
Coinbase has secured its MiCA licence from the Luxembourg Commission de Surveillance du Secteur Financier (CSSF
How Is XBD Group Bridging the Gap Between Traditional Banking and Digital Assets?
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Tuum: Powering Modular Core Banking for the Digital Age
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dtcpay Collaborates with Mastercard Move to Offer Users Seamless Global Money Transfers
dtcpay is excited to announce its strategic collaboration with Mastercard Move
CUBE Announces Acquisition of Leading AI Operational Risk Provider, Acin
CUBE announces the acquisition of Acin, a London-headquartered RegTech and global operational risk AI and technology provider for the financial services sector.