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Creating Intuitive Customer Journeys | Felix Hughes, Director at Bueno
Felix Hughes, the Director at Bueno, shared his thoughts on what digital at the front really means. He mentioned that, at its core, it’s about switching from paper and manual processes to digital ones. But he also stressed that this is just the beginning.
He points out that the bigger picture of digital transformation is about creating an easy, intuitive experience for customers throughout their journey as its not just about moving existing processes online; it’s about rethinking how services are offered to make things smoother and simpler for their users.
For people in fintech and banking, this serves as a reminder that digital change isn’t only about tools and technology. It’s about making every interaction better so that customers not only use digital platforms but actually gain something meaningful from them.
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- Redbridge: Visa’s Commercial Enhanced Data Program (CEDP) – What Merchants Are Really Facing Read more
- TSAM London: FE fundinfo on Mastering Data and Unifying Operations in Asset Management Read more
TSAM London: FE fundinfo on Mastering Data and Unifying Operations in Asset Management
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Nuvo and Avalara Launch AI Integration to Eliminate Tax Compliance Gaps and Accelerate B2B Customer Onboarding
Nuvo Technologies, the AI-native customer-to-cash platform, today announced an integration with Avalara, the agentic AI leader in global tax and compliance. The integration connects Nuvo’s AI-powered onboarding with Avalara’s exemption certificate management and real-time tax calculation capabilities—enabling B2B suppliers to handle credit applications and tax compliance in a single, unified experience. The result is a single workflow where suppliers can approve customers and ensure tax compliance at the same time.
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Redbridge: Visa’s Commercial Enhanced Data Program (CEDP) – What Merchants Are Really Facing
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TSAM London: FE fundinfo on Mastering Data and Unifying Operations in Asset Management
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