Breaking News
The Customer Whisperer: LHV Bank’s Anita Paju Reveals Fintech Success Secrets! | FF Salon at Money20/20 Europe 2023
Over at the RAI in Amsterdam for the Money20/20 Europe event, Anita Paju, Head of Customer Success at LHV Bank, joined us in our FF Salon to discuss her role within the company.
LHV Bank is a fully licensed UK bank that specialises in offering comprehensive banking services to global fintechs and personalised SME lending solutions to UK businesses. LHV Bank gained its UK banking license in May 2023 and plans to expand its banking services offering to e-commerce businesses and start accepting retail deposits later this year.
“I run customer success. We oversee customers, everything from onboarding till throughout the entire relationship. I’ve been with LHV for almost 10 years.”
“I’ve always been lucky enough to have managers that really value my opinion and what I want to do. I also think that we have really great customers, and I genuinely believe in what we do.”
“Within our company, whoever wants to get things done has the opportunity. It doesn’t matter what your position is or where you are in the organisation structure. Everyone has the opportunity. If you see something that isn’t right, you can just do it.”
People In This Post
Companies In This Post
- ABN AMRO Leverages Mambu to Support BUUT, an Innovative Neobank for Young People Read more
- Fintech Podcast Hits 1,000 Episodes but Warns Industry is Still Fighting the Same Battles Read more
- Pleo Launches Embedded Finance Solution, Giving Partners Instant Access to Industry-Leading Spend and Cash Management for SMBs Read more
- From Playground to Profit: Kids’ Side Hustles Reveal Push for Financial Freedom Read more
- HSBC Demonstrates World’s First-Known Quantum-Enabled Algorithmic Trading With IBM Read more
The ever evolving world of payments with Fiserv | FF Salon at Sibos 2023
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Banks looking to alternatives as payments margins decrease. Icon Solutions | FF Salon at Sibos 2023
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
A sandbox to turbocharge bank and fintech partnerships. With NayaOne | FF Salon at Sibos 2023
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
It’s not easy being green, but it can be fun. With NatWest’s Caroline Haas | FF Salon at Sibos 2023
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
It’s an exciting time to be in payments from Tom Zscach at Swift | FF Salon at Sibos 2023
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Staying on course and adapting to the crazy world of payments | FF Salon at Sibos 2023
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
AI could transform your bank if you let it. Marc Andrews from Pega | FF Salon at Sibos 2023
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
ABN AMRO Leverages Mambu to Support BUUT, an Innovative Neobank for Young People
Mambu announced today its successful collaboration with ABN AMRO to support BUUT, a new bank designed to help young people
Fintech Podcast Hits 1,000 Episodes but Warns Industry is Still Fighting the Same Battles
Fintech Insider by 11:FS has today become the first-ever fintech podcast to celebrate its 1,000th episode
Pleo Launches Embedded Finance Solution, Giving Partners Instant Access to Industry-Leading Spend and Cash Management for SMBs
Pleo today unveiled Pleo Embedded, a new solutio to empower businesses managing large networks of SMB customers to offer real-time financial intelligence
From Playground to Profit: Kids’ Side Hustles Reveal Push for Financial Freedom
As kids across the UK settle back into the new school year, many have a business after a summer of side-hustles, according to a new report from GoHenry
HSBC Demonstrates World’s First-Known Quantum-Enabled Algorithmic Trading With IBM
HSBC announced the world’s first-known evidence of the potential value of current quantum computers algorithmic bond trading with IBM
EBANX Enables Pix Recurring Payments for Hotmart, Leading to a 32-Point Retention Increase
Hotmart, a global technology company and leader in digital business in the Creator Economy, announced strong performance results following the adoption of Pix Automático, Brazil's new recurring feature within the real-time payment system Pix.
Home Claims Insights from LexisNexis Risk Solutions Helps Empower U.S. Property Insurance Executives
LexisNexis® Risk Solutions, a leading data, analytics and technology provider, today announced the launch of the Home Claims Insights dashboard within the LexisNexis® Insurance Market Insights platform.