FF News Logo
Friday, February 06, 2026
FinovateEurope | FFNews

Breaking News

ComplyAdvantage Fintea Chats: Lucy Heavens on Compliance, Technology and the Future Chargebase Launches to Help Merchants Cut Chargebacks and Give Easy Access to Verifi and Ethoca Alerts APEXX Global Announces $10 Million Investment from Finch Capital to Accelerate Global Growth Pluto Finance appoints Carl Bowcher as lending director Clearwater Analytics and TreasurySpring Announce Platform Integration for Fixed-Term Cash Management ING: AI Will Redefine Banking Careers ANZ Launches Agentic AI-Powered CRM to Transform Business Banking Zip US Expands Flexible Payment Options with Launch of Pay in 2 Bain & Company Acquires JJC Fintech to Enhance CLM, KYC, and AML Offerings for Financial Services Clients NatWest Plans to Grow Accelerator Community to 50,000 Members Across the UK in 2026 Amplify Credit Union Partners with MANTL to Modernize Business and Retail Account Opening Visa Introduces Visa & Main, A New Platform to Accelerate Small Business Growth Across the U.S. Affirm and Virgin Media O2 Partner to Bring Flexible Financing to O2 Customers Peer Jelendorf Announced as New Smart Money People CEO Barclays Harnesses GenAI to Deliver World-Class Customer Service

February 6 2026

ComplyAdvantage Fintea Chats: Lucy Heavens on Compliance, Technology and the Future

Share this post:

Share on LinkedIn Share on WhatsApp

At the ComplyAdvantage Fintea Chats, Lucy Heavens, founder of Heavens Sent GTM Services, gives refreshingly honest conversation about compliance, technology, and where the industry is really heading. Heavens describes herself as a RegTech and compliance enthusiast, a label that fits well given her long-standing involvement in the space and her obvious passion for how regulation, technology and people intersect.

One of Heavens’ biggest takeaways from the event was a reminder that, despite all the excitement around AI and emerging technologies, none of it works properly without solid foundations. Heavens stressed the ongoing importance of the data sitting underneath these tools as if that data isn’t well organised, accurate and properly maintained, even the most advanced technology won’t deliver meaningful results. Put simply, innovation still depends on getting the basics right.

When asked about the biggest changes coming to compliance over the next year, Heavens offered a perspective that stood out. While she’s clearly excited by new technology, she’s most encouraged by the shift toward more human-driven compliance and rather than fearing that AI will replace jobs, the industry is becoming more comfortable with the idea of technology supporting people as the focus is moving toward collaboration, where AI helps professionals work smarter, faster and with greater confidence.

Looking further ahead, Heavens was careful not to oversell bold predictions as compliance, she noted, doesn’t tend to move at breakneck speed. Over time Heavens expects to see continued adoption of AI, particularly for repetitive and manual tasks. As those tasks are automated, compliance professionals will gain more space to think creatively, apply judgement and ultimately do better work.

People In This Post

Lucy Heavens | Chief Marketing Officer at 10x Banking | Fintech Finance

Lucy Heavens

Heavens Sent GTM Services

Companies In This Post

Massimo Ferracci

Heavens Sent GTM Services
  1. ComplyAdvantage Fintea Chats: Lucy Heavens on Compliance, Technology and the Future

    ComplyAdvantage Fintea Chats

     Read more
  2. Chargebase Launches to Help Merchants Cut Chargebacks and Give Easy Access to Verifi and Ethoca Alerts

    News

     Read more
  3. APEXX Global Announces $10 Million Investment from Finch Capital to Accelerate Global Growth

    Fintech

     Read more
  4. Pluto Finance appoints Carl Bowcher as lending director

    Hiring

     Read more
  5. Clearwater Analytics and TreasurySpring Announce Platform Integration for Fixed-Term Cash Management

    Fintech

     Read more
EMEA2026 x FFnews
More On