Vanquis & Fair Finance Launch Innovative Partnership to Help 100,000 People Access Affordable Credit and Unclaimed Benefits

Vanquis and Fair Finance have launched a new partnership to support underserved communities. The Vanquis Fair Finance partnership will provide access to affordable credit and help people claim missed benefits. They aims to support over 100,000 financially underserved people across the UK over the next two years.

The initiative follows a successful pilot programme that supported over 2,600 individuals, unlocking nearly £10 million in benefits and advancing £100k in loans, over the past 6 months. The new partnership is underpinned by a £3mn lending facility from Vanquis. 

A widening credit gap

Currently one in three UK adults struggle to access credit from mainstream lenders[1], with reports suggesting that millions have turned to illegal moneylenders.[2] This situation is at risk of worsening, with the FCA highlighting that 49% of people are potentially financially vulnerable.[3] 

The Government has pledged to develop a National Strategy for Financial Inclusion, shaped by a Financial Inclusion Committee, with input from the financial sector. This follows calls from regulators and the government for a collaborative approach that prioritises customer well-being.

First of its kind partnership

This Vanquis Fair Finance partnership is the first referral arrangement in the UK between a non-profit and a bank, that addresses these issues directly. It is creating an impactful and scalable solution to an issue affecting millions in the UK, helping them avoid financial inclusion and unnecessary borrowing.  

It forms part of Vanquis’ broader ‘not yet’ proposition – an approach focused on supporting potential customers with tailored financial support rather than declining them outright. 

“Our partnership with Fair Finance, alongside tools like Snoop, reflects our commitment to practical, inclusive support for financially underserved people,” says Ian McLaughlin, CEO of Vanquis. “Helping customers unlock the benefits they’re entitled to is a powerful way to ease financial stress, reduce the need to borrow, and build a more secure future. Through our ‘not yet’ proposition, we’re creating better ways for people to regain control and rebuild their financial lives.” 

Faisel Rahman OBE, Founder and CEO of Fair Finance, said: “Partnering with Vanquis allows us to reach people often left behind by traditional lenders. Together, we’re not just providing loans, but are helping people unlock income through unclaimed benefits to build long-term financial stability. This referral process, backed by a new £3 million lending facility, shows how lenders can play a more proactive role in supporting financial inclusion. If adopted more widely, it could help lay the foundations for a fairer and more accessible financial system.”

The Vanquis Fair Finance partnership supports people in regaining financial control through fair lending and benefit support.