Well, what a year that was! As we all draw breath, our final magazine of 2020 sums up just how transformational the past 12 months have been – not least in payment services.
The collapse of Wirecard (unrelated to the pandemic, but nonetheless significant); citizens abandoning cash at an unprecedented rate; digital adoption graphs off the scale; online shopping demographics that no one ever expected to see. While we might not miss the check-out queues, the inevitable corresponding spike in cybercrime is an unwelcome consequence of this crisis-induced acceleration – and it’s a problem that needs radical solutions, fast.
This was also the year in which the neos grew up, standing shoulder to shoulder with their elders to deliver consumers and SMEs from peril. Their strategic importance to the world’s fiscal flows now at last recognised, what now? We’ll be back to explore that thought in the New Year!
Oh… and if you want a hard copy in the post, sign up HERE, and get a copy of what we can humbly claim to be the best (and only!) magazine dedicated with the word “Paytech” (sorry American payroll Association!) landing on your doorstep
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