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Thursday, June 11, 2026
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Fintech Insider Episode 361: News – Listen To Your Customers!

ABOUT THIS EPISODE

Our expert hosts, Leda Glyptis and Simon Taylor are joined by some great guests at SIBOS 2019 in the Excel, London, to talk about the most notable fintech, financial services and banking news from the past week. This week’s guests include:

  • Niall Cameron – Global Head of Corporate and Institutional Digital at HSBC
  • Ali Paterson – Editor in Chief at Fintech Finance
  • Chris Truce – Head of Fintech at Saxo Bank

We cover the following stories from the fintech and financial services space:

  • SWIFT discuss the adoption of gpi and impact on global payments (01:21)
  • RBS appoints Alison Rose as chief executive (12:07)
  • Monzo replaces entire Monzo Plus team and refunds customers after admitting premium service “didn’t go according to plan” (21:04)
  • Starling opens online banking option for business customers (29:55)
  • Alibaba acquires a third of Ant Financial (38:47)
  • American Express taps Open Banking for account-to-account payments (42:11)
  • Over a third of UK bank branches closed in past five years (49:27)
  1. AutoRek: Simplifying Real-Time Reconciliations and Data Integrity Read more
  2. How Banks Can Maintain Core Stability While Driving Innovation Read more
  3. EXCLUSIVE: “Buy, Build, or Boost: Choosing the Right Path Amidst an Accelerating Agentic Future” – Matthew Barnard, BBD and Theodora Lau , Unconventional Ventures in ‘The Fintech Magazine’ Read more
  4. Intimate Data Enrichment: Powering Hyper-Personalized Portals and Risk-Mitigated Lending Rails Read more
  5. The Expansion of Machine Identity: Mapping Digital IDs, Liability Protocols, and Cross-Border Frameworks for IoT and AI Agents Read more
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