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About Tracie Pearce
https://www.santander.co.uk/
Tracie Pearce has over 29 years’ experience in retail banking across three major financial institutions, Nationwide Building Society, HSBC and most recently Santander, where Tracie Pearce was the Chief Customer Officer, Homes at Santander UK. At HSBC Tracie Pearce started as Head of Mortgages before becoming the Director of Retail Banking for HSBC UK.
Tracie Pearce started her career at Portman Building Society before moving to Nationwide Building Society following the merger of the two societies; in her 19 years in the mutual sector, Tracie Pearce ran the prime and specialist mortgage portfolios and savings book.
A proactive, highly motivated senior executive with excellent strategic appreciation and vision; able to develop and implement sophisticated plans to deliver customer growth whilst meeting financial objectives.
A passionate customer advocate, with proven success in delivering complex organisational change within a regulatory environment. Focusing on the creation of frictionless journeys; genuine commercial value and cost mitigation, with careful attention to risk management.
Motivated by future developments, able to successfully balance running today’s business whilst strategically re-engineering it to gain opportunity and embrace technological advancement.
Strong interpersonal skills, an effective communicator with a proven ability to work collaboratively; with repeated success in developing highly effective teams and future leaders.