About Tony T. Graham

“?? ?? ??? ??? ???????? ??? ???? ??? ?????. ????????? ???? ?????? ??? ?????. ?? ?? ??? ???????? ??? ???? ??? ?????.” A US Car Company Founder famously recited this quote and it has been the backbone of my career within the information and technology services industry. As an executive leader my career has spanned operations, sales, revenue generation and more. I have also led operations ranging from small, to minority/women, to national accounts, to international (Canada), to enterprise accounts. Throughout them all, though, I have maintained a focus on our customers, achieved goal-exceeding results, built relationships and leveraged data. For example: • Earlier in my career I recognized emerging trend of industry moving toward diversification. Developed business plan and strategy to launch Minority Dealer Business that I nurtured from zero to being a $100M+ business. • I was challenged to turn around our Canada operation. Within two years I led this region to achieve 50% sales growth and #1 sales ranking averaging 120% of sales per month. • During my tenure as Chief Customer Experience Officer, led customer-experience efforts and implemented Net Promoter System globally. Really, this all boils down to my being a people- and community-guy at heart. I feel it’s my duty (but more of a privilege) as a leader to mentor, coach, and develop others within the organizations at which I work, and within my community. This focus has turned out to be a win-win-win. I was also honored to receive the Lifetime Achievement Award at the NAMAD annual conference on July 11, 2019. (Please see experience section for numerous other awards/recognitions.)