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About Thomas Frossell
https://www.lseg.com/
As Group Head of Data & Analytics Customer Operations, Thomas Frossell leads a global team of 10,000 employees across six continents responsible for driving operational efficiencies that ensure LSEG remains customer-centric, providing clients with an optimal experience across their many touchpoints with the organization.
He thrives on working through organizational transformation and complex change management initiatives and has a proven track record of successfully leading, including aspects of LSEG’s acquisition of Refinitiv and the integration of the two companies in the $27-billion deal.
His motto is to never be satisfied with the status quo. He likes to be inspired, build a vision, bring it to life through the team, and deliver results. Collaboration, keen business acumen, and the ability to build cohesive teams empowered by accountability are his hallmarks. He strives to meet or exceed business commitments and has received among the highest employee engagement scores in the company.
Since beginning his career at Reuters in 1990, he has had the opportunity to live and work in multiple geographies including London, Geneva, Hong Kong, and New York.
Thomas Frossell holds a Bachelor of Arts Honors Degree in Business Finance from the University of London; and spends his free time with his wife, children, traveling, and playing golf.