About Serena Joseph

Serena Joseph, An expert in FS Governance, Risk, Operational Resilience, Regulation and Culture, providing commercially orientated solutions to CEOs and Boards of major UK and International Banking and Insurance Groups. Serena Joseph is an experienced Board-level Adviser, Partner, Director and Non-Executive with over 30 years' financial services experience. Based in the UK she has worked with clients domiciled in Europe, the Channel Islands, Middle East and Africa. She is highly experienced in the design, redesign and implementation of governance and operational risk and control systems, undertaking assignments to resolve complex and sensitive issues, working at Board level, helping firms to meet Regulatory principles and rules and enabling effective and systemic control of businesses experiencing regulatory failure, rapid growth, acquisitions or strategic change. Undertakes consulting assignments, ongoing advisory roles and interim contracts to resolve complex and sensitive issues. She maintains strong relationships with the Regulators, understands their agendas, processes and expectations thereby enabling firms to deliver and embed appropriate outcomes and mitigate the risks of regulatory scrutiny. Enables clients to enhance their leadership and business development capabilities through robust governance and clear culture, strengthening both Committee and Board decision-making processes and communication skills. Serena Joseph is a board member and advisor with more than 25 years of strategic leadership as a GRC expert and Non-Executive Director in the financial services sector. Utilizing her full range of experience spanning both corporate banking and the establishment of regulatory advisory practices for KPMG, EY, and Mazars, she offers board-level expertise in designing robust governance models, operational controls, and cultural enhancement strategies. Her key skills include: ● Regulatory challenges ● Cultural transformation ● SM&CR guidelines ● Chair of: Risk, Conduct Risk, Governance, Remuneration, and Nominations Committees ● INED Consumer Duty Champion (x2) ● Member of Audit and Credit Committees ● Regulatory approval for start-up financial services institutions ● Section 166 governance, control, and oversight reviews ● Extensive network at the FCA and PRA ● Coaching and mentoring leadership teams on regulation and governance She is actively seeking to add further NED and Board Advisor positions to her existing portfolio and is always keen to expand her professional network and explore opportunities for collaboration. Please feel free to connect with her via LinkedIn or email her at serena@serenajosephconsulting.co.uk.