Motivated, meticulous and tirelessly working to overcome challenges. Armed with a vast experience in recoveries, risk management, coaching, process improvement and people management coupled with experience in North America, the EU and with BPO; I strive to get better every day by learning, listening and dedicating myself to whatever task is placed in front of me. Having completed studies in financial planning in the past and most recently having obtained a college diploma in paralegal studies I use my experience and my education to maximize my employer’s return on its investment in me and my teams.