About Michael Sturgis

Accomplished Board Member and business leader with a demonstrated history of working in the insurance + automotive industry. 6X Certified Salesforce Professional. Experience driving new business and revenue growth through a combination of dynamic sales leadership, process excellence best practice execution and practical commercial education. Proven track record in the creation of business partnerships and in the development of highly effective teams. Rich skill sets in leadership development, strategic account management, process improvement and sales + service training. Experience working across organizational groups to achieve business outcomes in a timely, effective and collaborative manner. Areas of expertise include: Sales | Service | Insurance - Agency, FNOL, Claims, CSAT/NPS | Leadership Development | Strategic Account Management | Customer Journey | Salesforce | Salesforce Deployment | Salesforce Optimization | New Business Development | Market Development | Business Planning | New Business Integration