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About Maddy Howlett
https://www.bymiles.co.uk/
Customer and colleague-centred leader with 15+ years of experience in building high-performing teams, delivering new products, and transforming service and experience.
I have broad experience, having led teams at a senior level across many functions, including strategy, innovation, new products and propositions, CX/EX and journey management, all the way through to sales, commercial and large-scale operational delivery.