About Jonas Ng

Jonas Ng currently serves as COO for Laurel Road, leading operational excellence in customer acquisition, onboarding, credit/underwriting, risk management, quality control, and sales/servicing. Prior to his current role, Jonas served as Head of Digital for Commercial Banking & Enterprise Payments for KeyBank. He also ran the Financial Wellness Product Team and served as Financial Wellness Strategy leader who brought Financial Wellness to market for KeyBank’s Consumer Bank, from digital product and retail transformation strategies to financial insights and digital personalization. Throughout his tenure, he has served as a CMO, Chief Product Officer, and Chief Digital Officer for various financial institutions and start-ups, and has had various leadership roles in Finance, Operations, Strategy, Business Development, Mergers & Acquisitions, Application Development, and Innovation. Currently, Jonas serves on the board of Minds Matter Cleveland, serves as a CollegeNow mentor, and has served on the Board of Directors for Junior Achievement of Central OH. He holds a Bachelor of Science degree in Business Administration from Georgetown University and lives with his family outside Cleveland, OH. Jonas Ng has worked at both large companies and startups and can operate in either. He has a bias for action and a deep passion for developing talent to maximum potential. He has a lengthy track record with Fintechs and strategic partnerships, and he thrives in/on turnarounds, launches, POCs, and paradigm-shifts. Most people know him for: • Strategy • Analytics • Business development/new technologies • Execution / getting things done • Employee engagement and motivation • Superior work capacity Laurel Road is a digital banking platform and brand of KeyBank that provides tailored solutions to support the financial wellbeing of healthcare and business professionals. Laurel Road’s banking and lending solutions include Student Loan Refinancing, Mortgages, Personal Loans, Student Loan Cashback Credit Card, tailored savings accounts, and more. Since 2013, Laurel Road has helped thousands of professionals with undergraduate and postgraduate degrees consolidate and refinance more than $9 billion in federal and private school loans. In April 2019, Laurel Road became part of KeyBank, one of the nation’s largest bank-based financial services companies and Member FDIC.