About John Barker
Senior Executive and SMF 24 with 16 years BPO, ITO and Operational experience in an FCA regulated environment. An experienced practitioner of Operational Management and Service Modernisation Frameworks, with a proven track record of people and purpose led service transformation, delivering market leading colleague, customer and client outcomes and meeting the strategic objectives of businesses and clients.
Fully Qualified at CF1; FA1; FA2 level and achieved (via Warwick Business School) the Post Graduate Award for Service Operations and Process Management in the Private and Public sector. A broad range of roles undertaken with skills and experience gained in multiple environments.