Director of Claims Transformation at Central Insurance Companies responsible for leading, managing and developing Central's transformation efforts. Align Claims capabilities with Central's go-to-market strategy, digitize the customer experience and create operational efficiencies through a combination of advanced analytics, automation, sourcing, and lean process design. Direct critical functions within Claims including Business Intelligence, Business Process Reengineering, Supplier Management, and Centralized Support. Continuously striving to foster a culture of process improvement and innovation across the organization.