About James Fellows

Profile: Proven flexibility and Executive skills and a solid delivery history across IT, Digital and Operations. Large scale team and budget management, strategy definition and multi-million pound programme deliveryKey Skills and Experience: • Executive and Senior Management in Financial Services including Technology, Digital, Financial Crime Operational Risk & Control and Change delivery. • Strategy definition and delivery across technology and business domains • Direct management of large teams (450 FTE) plus on- and off-shore vendors to deliver business outcomes underpinned by cost, loss and risk reductions. • Performance and culture change through EI, empathy and visible leadership • Led teams through site consolidations, offshoring, TUPE and large scale redundancies, keeping sickness under 5% and negative attrition near zero. • Leader in business acquisition and divestiture teams, integrating new businesses and presenting to buyers for divestitures before overseeing operational migration of processes. • Devised and initiated a radical business-wide shift to re-architect and replace ALL technology systems underpinning the Egg business. Handed over to execution teams once 45% operating cost reduction opportunity identified and validated and vendor proposals/ short-list confirmed. Specialties: Chief Information Officer IT, Digital, Transformation Fraud, AML Operational Risk Financial Services