About Ian Walters

Metro Bank launched in July 2010 as the first new high street bank in more than 100 years. The revolutionary UK bank offers personal, commercial, business and private banking services, with a focus on providing unparalleled levels of customer service and convenience. With our unique, customer-focused model, we are reinventing the rules of banking, making every effort to remove all 'stupid bank rules'​ from our day to day services, to offer simpler and more convenient banking.  Metro Bank was founded on a simple precept: Offer the best customer experience, how, when and where the customer wants it. Stores are open 7 days a week, 362 days a year, and customers benefit from a London-based 24 hour contact centre and full internet banking services.