About David Thompson

I am Head of Digital Channels at Danske Bank in the UK with responsibility for our digital customer experience. Danske Bank UK is the trading name of Northern Bank Ltd, one of the largest banks in Northern Ireland and a subsidiary of the Danske Bank Group in the Nordics. Prior to Danske Bank I was a management consultant with experience of leading strategic change programmes at a national and global level. This included: Technology Enabled Change - Cheque Clearing Transformation for Irish Bank - Remediation of key payment system for Irish Bank - Telephone Banking Transformation Programme for Irish Bank - ERP Implementation for FTSE 250 Construction Company Operating Model Transformation - Retail Branch Simplification for Irish Bank - Development and implementation of new Target Operation for Credit and Market Risk functions in a Global Investment Bank - Senior Management Strategic review and organisation design for major UK retailer Organisation Design and Restructuring - Workforce planning for global oil and gas company - Strategic review and organisation design for Government body