Breaking News
RSA Insurance Group Saves 3,700 Hours Annually with Aptean Respond
RSA Insurance Group is one of the world’s longest-standing general insurers. Over the years, they’ve adapted and added new processes within its complaint handling processes. Eventually, they realized it was time for a change; something to support its focus of being one of the best customer service providers in the industry.
With the integration of Microsoft Dynamics and Aptean Respond, as the article suggests, “RSA is set to save 3,700 hours a year in its call centers, benefiting more than 3,000 frontline users across the UK.”
Insurance Edge featured an article about how Aptean Respond simplified RSA Insurance Group’s processes by eliminating the need for manual data entry and centralizing complaints into one single source of truth.
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Trust Travel, a TUI Brand, Partners With Qover to Deliver Seamless Travel Protection at Booking
Trust Travel, a TUI brand, has partnered with Qover to integrate travel protection into the customer booking journey
New Partnership Introduces First-of-its-Kind Model To Democratise Olympic Sailing
Sporta, the new financial home for UK sport, today announced a pioneering partnership with Performance Sailcraft and Magic
Offa Outpaces High Street Banks on Speed With Islamic Mortgage Launch
Offa has today launched a high street bank-beating Home Purchase Plan (HPP), the Islamic equivalent of a conventional residential mortgage
Engine by Starling Enters Fourth Global Market With New Zealand’s SBS Bank
Engine by Starling today announced a partnership with SBS Bank, a New Zealand-owned mutual, in its fourth international deal
New Visa Study Shows 9 out of 10 Ukrainians Want Their Payments to be Protected by Biometrics
New findings released by Visa from its Checkout Friction Report in Ukraine reveal that simplifying online checkout while maintaining robust security is key
NatWest Finalises Its Leadership Team With Latest Senior Hire Ahead of Venture Banking Launch
NatWest has appointed Ruari Phillips as Head of Venture & Growth Finance, a key leadership position in its rapidly expanding venture banking team
Former Starling Bank Co-Founder and CEO John Mountain Joins Stoa, the New Savings Technology Platform
Stoa, a UK-based savings technology platform, has appointed John Mountain as an Advisor to support product innovation
Trust Travel, a TUI Brand, Partners With Qover to Deliver Seamless Travel Protection at Booking
Trust Travel, a TUI brand, has partnered with Qover to integrate travel protection into the customer booking journey
New Partnership Introduces First-of-its-Kind Model To Democratise Olympic Sailing
Sporta, the new financial home for UK sport, today announced a pioneering partnership with Performance Sailcraft and Magic
Offa Outpaces High Street Banks on Speed With Islamic Mortgage Launch
Offa has today launched a high street bank-beating Home Purchase Plan (HPP), the Islamic equivalent of a conventional residential mortgage
Engine by Starling Enters Fourth Global Market With New Zealand’s SBS Bank
Engine by Starling today announced a partnership with SBS Bank, a New Zealand-owned mutual, in its fourth international deal
New Visa Study Shows 9 out of 10 Ukrainians Want Their Payments to be Protected by Biometrics
New findings released by Visa from its Checkout Friction Report in Ukraine reveal that simplifying online checkout while maintaining robust security is key
NatWest Finalises Its Leadership Team With Latest Senior Hire Ahead of Venture Banking Launch
NatWest has appointed Ruari Phillips as Head of Venture & Growth Finance, a key leadership position in its rapidly expanding venture banking team
Former Starling Bank Co-Founder and CEO John Mountain Joins Stoa, the New Savings Technology Platform
Stoa, a UK-based savings technology platform, has appointed John Mountain as an Advisor to support product innovation