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RSA Insurance Group Saves 3,700 Hours Annually with Aptean Respond
RSA Insurance Group is one of the world’s longest-standing general insurers. Over the years, they’ve adapted and added new processes within its complaint handling processes. Eventually, they realized it was time for a change; something to support its focus of being one of the best customer service providers in the industry.
With the integration of Microsoft Dynamics and Aptean Respond, as the article suggests, “RSA is set to save 3,700 hours a year in its call centers, benefiting more than 3,000 frontline users across the UK.”
Insurance Edge featured an article about how Aptean Respond simplified RSA Insurance Group’s processes by eliminating the need for manual data entry and centralizing complaints into one single source of truth.
- The Evolving Role of Payment Orchestration in E-Commerce Read more
- The European Central Bank Selects Almaviva and Fabrick for Digital Euro Project Read more
- EXCLUSIVE: “The Advantage of Ancient Errors” – Tony Fish in ‘Discover Sibos 2025’ Read more
- EXCLUSIVE: “Game Changer” – Andy Lyons, Freemarket in ‘The Fintech Magazine’ Read more
- Binance Launches The Blockchain 100 Award to Honor Top Creators Driving Blockchain Innovation Read more
The Evolving Role of Payment Orchestration in E-Commerce
As global e-commerce continues to surge, the need for seamless, intelligent, and flexible payment infrastructure has never been greater. With online shopping reshaping retail and customer expectations rising, merchants are increasingly investing in technologies that optimise payment flows, reduce friction, and maximise conversion rates.
The European Central Bank Selects Almaviva and Fabrick for Digital Euro Project
Almaviva, an Italian digital innovation Group, and Fabrick, a Sella Group company active in Open Finance at an international level, have been selected by the European Central Bank (ECB), as part of the Digital Euro project, to develop the mobile app and its technological infrastructure that will enable European citizens to use the European digital currency.
Maven VCTs Launch £50 Million Fundraise
The Maven VCTs are also notable for the diversification they offer. Spread an investment across all four Maven VCTs and an investor will be invested in over 130 private and AIM quoted companies. A diverse portfolio helps ensure individual failures, inevitable when investing in small companies, don’t sink the whole VCT.
Attivo Deploys Recordsure’s AI Technology to Evidence Its Ongoing Advice Compliance and Cut File Review Costs
Attivo, a forward-thinking and rapidly growing independent financial advice firm, has implemented Recordsure’s predictive AI technology to enhance its ongoing advice compliance, ensure consistent and compliant service delivery, and reduce the cost of file reviews.
Cuzdan LLC Partners with PayTabs Group to Power Azerbaijan’s Digital Payments Future
Cuzdan LLC, one of Azerbaijan’s fast emerging financial institutions, today announced the rollout of its new nationwide payment orchestration platform. Powered by PayTabs Group’s award-winning payment orchestration infrastructure, the platform is set to transform Azerbaijan’s payments landscape by enabling merchants and consumers to transact with greater speed, security, and convenience.
EFT Corporation Appoints Adri Führi as Group Chief Financial Officer
EFT Corporation, a leading payment solutions provider operating across African markets, today announced the appointment of Adri Führi as Group Chief Financial Officer, effective immediately.
PayDo Introduces USD IBAN via SWIFT
PayDo has added dedicated USD IBAN accounts to its platform, now available for clients through the SWIFT network. This new feature allows businesses and professionals to receive US dollar payments directly, without delays from intermediary bank checks. At the same time, PayDo has extended its currency support to more than 60 national and regional currencies.
The Evolving Role of Payment Orchestration in E-Commerce
As global e-commerce continues to surge, the need for seamless, intelligent, and flexible payment infrastructure has never been greater. With online shopping reshaping retail and customer expectations rising, merchants are increasingly investing in technologies that optimise payment flows, reduce friction, and maximise conversion rates.
The European Central Bank Selects Almaviva and Fabrick for Digital Euro Project
Almaviva, an Italian digital innovation Group, and Fabrick, a Sella Group company active in Open Finance at an international level, have been selected by the European Central Bank (ECB), as part of the Digital Euro project, to develop the mobile app and its technological infrastructure that will enable European citizens to use the European digital currency.
EXCLUSIVE: “The Advantage of Ancient Errors” – Tony Fish in ‘Discover Sibos 2025’
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EXCLUSIVE: “Game Changer” – Andy Lyons, Freemarket in ‘The Fintech Magazine’
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Binance Launches The Blockchain 100 Award to Honor Top Creators Driving Blockchain Innovation
Binance, the world’s largest crypto exchange by trading volume and users, today announced the inaugural launch of The Blockchain 100. This new annual awards show is designed to recognize and celebrate the most influential creators advancing blockchain education, innovation, and community engagement.
MAPFRE AM Appoints Ismael García Puente as the New Deputy Director of Investment Strategy
MAPFRE AM, the asset management arm of MAPFRE Group has appointed Ismael García Puente as the new Deputy Director of Investment Strategy, a newly created position in which he will be involved in the development and communication of the MAPFRE Group’s investment strategy, overseeing the management of specialist funds, market analysis, and asset allocation. He will also continue to assume responsibility for managing the wealth manager networks and life insurance portfolios as well as liaising with customers.
Open Banking Startup Yavrio Named One of CNBC’s UK Top Fintechs 2025, Cementing Leadership in Enterprise Finance
Yavrio, a fast-growing Open Banking fintech enabling embedded payments and banking directly into ERPs, has been selected as one of CNBC’s Top UK Fintechs 2025.