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Rafael Plantier Joins Gigs From Nubank as Head of Financial Services
Rafael Plantier has joined Gigs, the world’s first telecom-as-a-service platform, as new Head of Financial Services. He joins Gigs from Nubank, where he led Corporate Strategy & New Ventures. Previously, Rafael was the Head of Banking EMEA at Stripe, as well as the Head of UK & Ireland at Tink, among other roles. In his new position, he will advance Gigs’ offering for banks and fintechs and drive the acquisition of customers in the financial sector.
“Since we launched Gigs, we’ve seen a tremendous demand from digital banks wanting to launch their own branded mobile services to unlock new revenue streams, strengthen customer stickiness and differentiate their offering. That is why we are delighted to welcome Rafa to Gigs, whose wealth of experience and deep domain knowledge will help us to cater to the needs of the fintech industry even more effectively,” says Hermann Frank, co-founder of Gigs. “Rafa has successfully steered large teams through complex challenges, led the development of various new financial services across emerging and established markets, and is uniquely equipped to help us drive the convergence of banking and telecommunications at scale.”
“Analogous to banking, wireless connectivity is among the most used consumer services worldwide, yet has one of the worst customer satisfaction levels. This disparity calls for urgent innovation. That’s why, after 16 years in fintech and helping Stripe, Tink, and Nubank scale globally, I’m here to support Gigs in harnessing this immense opportunity,” says Rafael Plantier Head of Financial Services at Gigs. “By enabling any company to launch their own branded, programmable mobile service, Gigs has created a category of its own, making it one of the most exciting high-growth businesses worldwide.”
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