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Tuesday, February 10, 2026
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PFS Appointed by Torbay and South Devon NHS Foundation Trusts

Prepaid Financial Services  has been appointed by Torbay and South Devon NHS Foundation Trust (TSDFT) to manage a prepaid card programme to distribute funds for social care and health budgets. As part of the programme, PFS will work alongside the Foundation’s direct payments partner, Disability Focus to distribute funds to over 400 service users.

PFS was initially shortlisted via the Surrey County Council prepaid cards framework and then selected via a subsequent tender process.

The solution will enable all service users to benefit from a more streamlined approach to receiving funds and paying for care, empowering individuals to have better control over their own health and social care budget, to choose their own providers and also to top up the funds if they wish.

Having a pre-payment card will enable people who are in receipt of a health or social care budget to have their funds directly loaded onto a card rather than having to set up a bank account and pay via cheque. This will be welcome news to those who receive direct payments, as they will be able to choose from a wider range of service providers and access funds sooner.

In addition, they will no longer need to submit bank statements and will not have to send so much paperwork to the Trust as proof of purchase, reducing lengthy admin time for clients and the Trust.

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